Rubal Sharma
Surrey,BC
Summary
Dedicated and knowledgeable medical office assistant with a strong work ethic, patient approach, and genuine enthusiasm for the healthcare industry. Deep understanding of medical software and proficiency in Microsoft Office. Well-equipped to handle administrative tasks in a medical setting. Accreditations in First Aid/CPR and EMR systems including Accuro and Oscar. Goal is to establish a secure, welcoming, and stimulating atmosphere for every patient encountered.
Overview
9
9
years of professional experience
Work History
Medical Office Assistant
Anayurt Medical Clinic
Pitt Meadows, Canada
11.2024 - Current
- Greet patients and visitors in a professional and friendly manner
- Manage front desk operations, including answering phone calls and responding to inquiries, and tasks put out by the practitioners and give training to practicum students
- Schedule appointments and maintain the appointment calendar efficiently
- Maintain accurate electronic medical records (EMR) and ensure confidentiality of patient information
- Coordinate communication between patients, healthcare providers, and other staff members
- Perform administrative tasks such as filing, data entry, scanning
- Sterilization of medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
VISION CENTRE ASSOCIATE
Walmart
South Surrey, Canada
10.2021 - 10.2024
- Organizing backroom areas to maintaining a clean and organizing work environment
- Conducting inventory checks to ensure accuracy of shelf stock
- Helping customers locate items within the store using the inventory system
- Provided exceptional customer service by responding promptly to inquiries, resolving issues, and following up on orders.
MOA OBSERVATION PRACTICUM
Newgen Medical Centre
Surrey, Canada
08.2024 - 09.2024
- Before patients are admitted, the exam and/or treatment rooms are prepared
- Completed the required paperwork, printing, sorting, and faxing
- Maintained patient files, records, and other data, such as data input into an electronic medical record, is possible
- Carried out additional tasks as given
CUSTOMER REPRESENTATIVE
Your Dollar Store with More
Brampton, Canada
01.2019 - 01.2020
- Worked at the cash counter
- Stocked arrangement
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
ACCOUNTANT
GHH Public School
Punjab, India
01.2016 - 01.2018
- Made and looked after spending plans
- Planned budget summaries
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
Education
Moa -
Vancouver Career College
New Westminster, BC09-2024
Business Fundamentals -
Conestoga College
Kitchener, ON05-2020
Web & Interactive Advertising -
St. Clair College
Windsor, ON05-2019
Bachelor of Electronics & Communication Engineering -
IK Gujral Punjab Technical University
Punjab, India07-2016
Skills
- MOA Certificate
- First Aid/CPR/AED
- WHMIS
- EMR: Accuro & Oscar
- Medical Transcription
- Terminology
- Microsoft Office
- Adaptability
- Social Skills
- HIPAA regulations
- Multitasking and organization
- Problem-solving
- Computer skills
Languages
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Medical Office Assistant
Anayurt Medical Clinic
11.2024 - Current
MOA OBSERVATION PRACTICUM
Newgen Medical Centre
08.2024 - 09.2024
VISION CENTRE ASSOCIATE
Walmart
10.2021 - 10.2024
CUSTOMER REPRESENTATIVE
Your Dollar Store with More
01.2019 - 01.2020
ACCOUNTANT
GHH Public School
01.2016 - 01.2018
Moa -
Vancouver Career College
Business Fundamentals -
Conestoga College
Web & Interactive Advertising -
St. Clair College
Bachelor of Electronics & Communication Engineering -
IK Gujral Punjab Technical University
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