Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roxanne Lachance

Cornwall,ON

Summary

  • Experience with Microsoft applications: Word & Excel
  • Over 20 years-experience working directly with the public in front line services
  • Fluent in English and average French communication skills
  • Can type at approx. 34 Words Per Minute with 99% accuracy
  • Experienced in operating cash registers and handling money
  • Assisting in opening and closing of retail and take out operations
  • Performing inventory, checking expiry dates and receiving goods
  • Eager to learn on-the-job
  • Positive, pleasant attitude
  • Perform quality work
  • Enjoy working with the public
  • Able to work independently
  • Flexible in duties assigned

Overview

25
25
years of professional experience

Work History

Rural and Suburban Mail Carrier

Canada Post
08.2023 - Current
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
  • Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
  • Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
  • Right Hand Drive Trained

Property Management/Landlord

RL Property Management
05.2013 - Current
  • Assist property manager with a portfolio of over 15 rental properties with multiple units attached
  • Manage all enquiries and liaised with owners and tenants
  • Assist in the collection of deposits, rents, fees or other charges in connection with leases
  • Preparation of lease agreements
  • Liaised with various contractors and tradesmen when properties needed maintaining or in Emergency situations
  • Prepared many leasing/rental contracts
  • Performed minor maintenance repair jobs on the properties
  • Appear in the Tribunal Court when filing evictions to tenants.

Order Picker

Walmart Logistics
12.2020 - 03.2023
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.

Operations Support

Wendy's Canada
04.2007 - 12.2020
  • Efficient in preparing items, while following exact directions
  • Operating electronic Point of Sale machines (Credit/Debit) and cash registers
  • Maintaining a clean work place; cleaning equipment, counters and public areas
  • Interviewing and hiring staff, training staff, completing paper work, doing inventory control/stocking of supplies, placing food orders
  • Handle bank deposits.

Customer Service

Startek Services Canada
08.2008 - 12.2010
  • Greeting customers, taking food orders accurately and following policies
  • Handling inquiries and bringing comments from customers to the attention of the manager
  • Informing customers of food selections, specials and promoting new products
  • Always pleasant and accommodating to present good reputation for the company
  • Good memory skills to cater to regular customers encouraging repeat business
  • Assisting customers with billing inquiries and finding ways to help them with products and services that will benefit their business
  • Received a Top Sales & Quality award from company [March 2010].

Administrative Assistant

Rochon's Accounting Services
01.2005 - 01.2007

Sandwich Artist/Assistant Manager

Subway Canada
01.1999 - 01.2004

Education

OSSD [Grade 12] -

Arprior District High School
Arprior, ON

Skills

  • Vehicle Loading
  • Mail Sorting
  • Route Management
  • Parcel Delivery
  • Right Hand Drive Trained

References

Available Upon Request

Timeline

Rural and Suburban Mail Carrier

Canada Post
08.2023 - Current

Order Picker

Walmart Logistics
12.2020 - 03.2023

Property Management/Landlord

RL Property Management
05.2013 - Current

Customer Service

Startek Services Canada
08.2008 - 12.2010

Operations Support

Wendy's Canada
04.2007 - 12.2020

Administrative Assistant

Rochon's Accounting Services
01.2005 - 01.2007

Sandwich Artist/Assistant Manager

Subway Canada
01.1999 - 01.2004

OSSD [Grade 12] -

Arprior District High School

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Roxanne Lachance