Roxanne Lachance
Cornwall,ON
Summary
- Experience with Microsoft applications: Word & Excel
- Over 20 years-experience working directly with the public in front line services
- Fluent in English and average French communication skills
- Can type at approx. 34 Words Per Minute with 99% accuracy
- Experienced in operating cash registers and handling money
- Assisting in opening and closing of retail and take out operations
- Performing inventory, checking expiry dates and receiving goods
- Eager to learn on-the-job
- Positive, pleasant attitude
- Perform quality work
- Enjoy working with the public
- Able to work independently
- Flexible in duties assigned
Overview
25
25
years of professional experience
Work History
Rural and Suburban Mail Carrier
Canada Post
08.2023 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Right Hand Drive Trained
Property Management/Landlord
RL Property Management
05.2013 - Current
- Assist property manager with a portfolio of over 15 rental properties with multiple units attached
- Manage all enquiries and liaised with owners and tenants
- Assist in the collection of deposits, rents, fees or other charges in connection with leases
- Preparation of lease agreements
- Liaised with various contractors and tradesmen when properties needed maintaining or in Emergency situations
- Prepared many leasing/rental contracts
- Performed minor maintenance repair jobs on the properties
- Appear in the Tribunal Court when filing evictions to tenants.
Order Picker
Walmart Logistics
12.2020 - 03.2023
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Operations Support
Wendy's Canada
04.2007 - 12.2020
- Efficient in preparing items, while following exact directions
- Operating electronic Point of Sale machines (Credit/Debit) and cash registers
- Maintaining a clean work place; cleaning equipment, counters and public areas
- Interviewing and hiring staff, training staff, completing paper work, doing inventory control/stocking of supplies, placing food orders
- Handle bank deposits.
Customer Service
Startek Services Canada
08.2008 - 12.2010
- Greeting customers, taking food orders accurately and following policies
- Handling inquiries and bringing comments from customers to the attention of the manager
- Informing customers of food selections, specials and promoting new products
- Always pleasant and accommodating to present good reputation for the company
- Good memory skills to cater to regular customers encouraging repeat business
- Assisting customers with billing inquiries and finding ways to help them with products and services that will benefit their business
- Received a Top Sales & Quality award from company [March 2010].
Administrative Assistant
Rochon's Accounting Services
01.2005 - 01.2007
Sandwich Artist/Assistant Manager
Subway Canada
01.1999 - 01.2004
Education
OSSD [Grade 12] -
Arprior District High School
Arprior, ONSkills
- Vehicle Loading
- Mail Sorting
- Route Management
- Parcel Delivery
- Right Hand Drive Trained
References
Available Upon Request
Timeline
Rural and Suburban Mail Carrier
Canada Post
08.2023 - Current
Order Picker
Walmart Logistics
12.2020 - 03.2023
Property Management/Landlord
RL Property Management
05.2013 - Current
Customer Service
Startek Services Canada
08.2008 - 12.2010
Operations Support
Wendy's Canada
04.2007 - 12.2020
Administrative Assistant
Rochon's Accounting Services
01.2005 - 01.2007
Sandwich Artist/Assistant Manager
Subway Canada
01.1999 - 01.2004
OSSD [Grade 12] -
Arprior District High School