Roslynn Klotz
Calgary,Canada
CUST
- DEAR HIRING COMMITTEE
- Re: Medical Office Assistant
- As a graduate of Sundance College, accredited Medical Office Assistant program with a focus in patient’s medical needs. I am interested in becoming a part of your professional medical team.
- With recent training in medical, health knowledge and the administrative skills required in today’s health care environments. I feel that I have acquired the specific skills such as clinical and medical office procedures, billing and medical terminology and clinic management systems. I take pride in my work and enjoy working well with others as a team player.
- If you are seeking a dedicated medical office assistant with years of experience to provide compassionate care to your patients, please consider my qualifications. Thank you in advance for your time and I look forward to hearing from you.
- Kind Regards
- Roslynn Klotz
- 587-888-4887
- roslynnklotz@gmail.com
Summary
Proficient medical office assistant with a strong background in healthcare and effective organizational skills. Aims to elevate patient care and assist medical personnel through dedicated service. Seeking advancement opportunities in clinical roles.
Overview
23
23
years of professional experience
Work History
Medical Office Assistant
Lakeview Family Doctors
06.2020 - Current
- Scheduled and managed patient appointments along with billing processes efficiently.
- Guided patients through exam preparations while responding to their questions.
- Maintained up-to-date electronic medical records by verifying patient information accurately on Accuro EMR system.
- Provided essential support during check-in/check-out processes, addressing all patient concerns.
- Streamlined office operations by ensuring organized filing systems and effective staff communication.
- Supported medical staff during examinations to maximize comfort for patients.
- Responded promptly to phone inquiries, facilitating appointment scheduling effortlessly.
- Ensured a welcoming atmosphere by greeting patients professionally upon arrival.
- Autoclave tools ensuring they are clean and sanitized and put away.
- Ensuring a clean, organized and welcoming work environment.
MOA
Canyon Meadows Medical Center
03.2021 - 04.2021
- Scheduling appointments.
- Cross-referencing patient demographics.
- Managing emails and faxes.
- Call backs for follow up and appointment reminders.
- Scanning files and billing.
- Cleaning and sanitizing.
- High quality patient care.
- Accuro EMR
MOA
Ohana Care
06.2020 - 08.2020
- Assisted with scheduling appointments and billing.
- Cross-referenced patient demographics.
- Cleaned and sanitized medical equipment.
- Received 100 hours of practicum experience.
- High quality patient care.
- Jane EMR
Cashier
Petcetera
01.2008 - 06.2010
- Greeted and assisted with customer inquiries.
- Cleaned stations.
- Cash balanced the register in opening and closing procedures.
- Maintained knowledge of inventory.
Waitress
Swiss Chalet
04.2002 - 08.2003
- High quality customer service.
- Received customer orders and suggested items according to guests’ preferences.
- Handled cash and debit transactions.
- Cleaned tables.
- Prepared food orders.
Education
Medical Office Administration with Health Unit Coordinator - undefined
Sundance College
08.2020
Skills
- Microsoft Office Suite
- Discretion and confidentiality
- FIOP Act knowledge
- Reliability and dedication
- Self-motivation
- Multi-tasking ability
- Effective communication
- Customer service excellence
- Attention to detail
- Organizational skills
Languages
English
Full Professional
English
Full Professional
Hobbies and Interests
In my spare time I look forward to reading a good book, camping, leisure family walks and enjoying the scenery of nature., One favorite thing I like to experience is the arts such as Broadway.
Timeline
MOA
Canyon Meadows Medical Center
03.2021 - 04.2021
Medical Office Assistant
Lakeview Family Doctors
06.2020 - Current
MOA
Ohana Care
06.2020 - 08.2020
Cashier
Petcetera
01.2008 - 06.2010
Waitress
Swiss Chalet
04.2002 - 08.2003
Medical Office Administration with Health Unit Coordinator - undefined
Sundance College