Summary
Overview
Work History
Education
Skills
Additional Information
Personal interests
Timeline
Generic

ROSE NGUYEN

Winnipeg,MB

Summary

  • Hold a degree in Bachelor of Commerce, majoring in Logistics and Supply Chain Management.
  • Highly responsible individual that thrive in a team setting by possessing excellent communication, organizational skills and the ability to undertake initiatives.
  • Experienced with ERP system such as NetSuite Oracle and office applications such as Adobe, Excel, Word, Outlook, etc.

Overview

2
2
years of professional experience

Work History

Customs Administrator

Bison Transport
06.2022 - Current
  • Familiar with purchasing documents such as purchase order, confirmation of sale, and customs paperwork such as bill of lading, invoice, and USDA/TSCA certificate to handle border clearance procedures (i.e: setting up ACE/ACI e-Manifest, TE/IT bond, A49 form).
  • Establish professional communication, demonstrate multitasking skills and employ prioritizing strategies in a team of 15 to deliver a 95%+ successful rate of on-time cross-border shipment processing.
  • Identify 10+ customs clearance issues on a daily basis by retrieving and analyzing information from operational reports, internal and external business partners to provide timely solutions to the issues, enhancing customer satisfaction.
  • Retrieve periodic data from operations management system to provide detailed daily performance reports.

Integrated Services Representative

Frontier Supply Chain Solutions Inc
10.2020 - 05.2022
  • Collaborated with a team of 7 to handle customs documents such as BOL, COS, invoice, and CFIA certificate, processing up to 100 PARS shipments per day to ensure a 100% rate of customs clearance.
  • Demonstrated attention to detail to audit more than 50 shipments per day, securing proper documents for the billing department to collect revenues.
  • Displayed great interpersonal skills to effectively communicate with clients, carriers, and vendors regarding concerns about their shipments while providing an excellent customer service experience.

Education

Bachelor of Commerce (Honours) - Logistics and Supply Chain Management

University of Manitoba
Winnipeg, MB
06.2022

Skills

  • Problem Spotting and Solving
  • Data Analysis and Reporting
  • ERP System - NetSuite Oracle
  • Customs Clearance Management
  • Prioritization and Time Management
  • Attention to Detail
  • Professional Communication
  • Team collaboration

Additional Information

  • In a team of 4, assisted a local business in Winnipeg with the procurement process of machinery to automate their production line.
  • Conducted market research to identify 7 potential vendors regionally and globally for the right machines.
  • Responsible for the tendering process to gather machines' capacities and prices by sending requests for information and quotation, as well as following up with the vendors.
  • Gathered and analyzed data to determine the total cost of ownership for each of the machines and proposed the most cost-effective alternatives.
  • Researched different financing methods to enable the client to purchase the proposed machines.
  • Received positive feedbacks from the client on the findings of the project.

Personal interests

  • Like to play badminton and go biking (and when the weather allows) during spare time.
  • Love nature and have a small plant corner in my room, which I try to keep alive :).

Timeline

Customs Administrator

Bison Transport
06.2022 - Current

Integrated Services Representative

Frontier Supply Chain Solutions Inc
10.2020 - 05.2022

Bachelor of Commerce (Honours) - Logistics and Supply Chain Management

University of Manitoba

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ROSE NGUYEN