Jagdeep Kaur Virk
Brampton,Canada
Summary
Dynamic and results-driven professional with extensive experience in office administration and database development at Highlight Motor Freight. Proven ability to enhance operational efficiency through effective recordkeeping and data verification. Strong leadership skills complemented by a commitment to client correspondence and program management, ensuring seamless workflow and high-quality service delivery.
Overview
7
7
years of professional experience
Work History
Customs Administrator
Highlight motor freight
Vaughan, Ontario
10.2025 - 01.2026
- Maintained accurate records and documentation for administrative tasks and projects.
- Implemented filing systems to improve document retrieval and organization efficiency.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Ensured that all paperwork was completed accurately before submission deadlines.
Office Admin
CDMV
Brampton, Canada
07.2021 - 10.2025
- Utilized strong leadership and administrative abilities to maintain smooth office operations.
- Update and maintain office policies and procedures.
- Assist in the preparation of regularly scheduled reports.
- Created new processes or procedures to streamline administrative tasks within the office environment.
Supervisor
Mr.Sub
Mississauga, Canada
06.2020 - 07.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Database Developer
Computer Host
Brampton, Canada
01.2020 - 05.2020
- Created stored procedures, triggers, tables, views and functions using T-SQL.
- Optimized SQL queries to enhance database performance and efficiency.
- Designed and developed database solutions for various applications.
Cashier
Petro Canada
Vaughan, Canada
09.2018 - 04.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Education
Postgraduate Certificate - Computer software and database development
Lambton College
Toronto, ON01.2020
Graduation certificate - Bachelor of Computer Application
G.G.S Khalsa College
Sarhali, Punjab, India01.2014
Skills
- Office administration
- Data entry
- Recordkeeping and file management
- MS office
- Program management
- Verifying data accuracy
- Client correspondence
- Data verification
Projects
Kaur's Kitchen, 11/2018, This project was designed for online restaurant that sells all kinds of dishes and do take out. We were two group members in the project. We developed this project with HTML and CSS languages. I also made a presentation to present it briefly. Payroll management Database Project, 11/2018, The purpose of Payroll management project was to maintaining the details of employees like salary, number of working hours of employee etc. who are working under the organization. This project was developed by using MySQL server. I also used normalizing database and created ER diagrams using different tools.
Volunteer Experience
Database Developer, Computer Host, Brampton, ON, 01/2020, 04/2020, Learned how to deal with database clients.
Technical Competencies
C, C++, C#, PHP, HTML, SQL, JAVA, Dispatcher
References
References available upon request.
Timeline
Customs Administrator
Highlight motor freight
10.2025 - 01.2026
Office Admin
CDMV
07.2021 - 10.2025
Supervisor
Mr.Sub
06.2020 - 07.2021
Database Developer
Computer Host
01.2020 - 05.2020
Cashier
Petro Canada
09.2018 - 04.2020
Postgraduate Certificate - Computer software and database development
Lambton College
Graduation certificate - Bachelor of Computer Application
G.G.S Khalsa College