Robert Jr Castillano
Quebec City,QC
Summary
Dynamic Food Service Supervisor with a proven track record at Frontlake Inc., excelling in inventory management and staff training. Recognized for enhancing customer satisfaction and implementing cost control strategies, I leverage strong leadership qualities to drive team performance and ensure compliance with health and safety regulations.
Overview
13
13
years of professional experience
Work History
Food Service Supervisor-Shift Leader
MAFELI INC.
Quebec, Canada
08.2022 - Current
- Supervise, coordinate and Schedule staff activities
- Ensure compliance with product, quality, speed and cleanliness standards.
- Labor and cost Management.
- Sharing knowledge and Skills.
- Inventory management
Food Service Supervisor-Shift Leader
Les Restaurants Mata Inc.
Quebec, Canada
04.2021 - 07.2022
- Supervise, coordinate and Schedule staff activities
- Ensure compliance with product, quality, speed and cleanliness standards.
- Labor and cost Management.
- Sharing knowledge and Skills.
- Inventory management
Senior Assistant General Manager - OIC
Frontlake Inc.
Cagayan de Oro City, Philippines
09.2016 - 02.2021
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
- Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.
- Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
- Conducts performance appraisals, takes disciplinary action, motivates and trains
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
- Ensures food quality and 100% customer satisfaction
Assistant General Manager
Wholesome Foods Incorporated
Cagayan de Oro City, Philippines
02.2016 - 08.2016
- Responsible for inspecting and evaluating the quality of new delivered raw materials.
- Responsible for reporting to the General Manager regarding store concerns.
- Responsible for managing labor in store
- Responsible for projecting raw materials inside the store.
- Responsible for reporting maintenance concerns in store.
- Ensure that the learning’s from Dining Restaurant Development Program are consistently practiced
- Ensure a complete dining roster at all times.
Assistant General Manager
City Chix Incorporated
Iloilo City, Philippines
03.2015 - 01.2016
- Responsible for inspecting and evaluating the quality of new delivered raw materials.
- Responsible for reporting to the General Manager regarding store concerns.
- Responsible for managing labor in store
- Responsible for projecting raw materials inside the store.
- Responsible for reporting maintenance concerns in store.
- Ensure that the learning’s from Dining Restaurant Development Program are consistently practiced
- Ensure a complete dining roster at all times.
Assistant General Manager
Lexingfield Inc.
Cagayan de Oro City, Philippines
01.2015 - 02.2015
- Responsible for inspecting and evaluating the quality of new delivered raw materials.
- Responsible for reporting to the General Manager regarding store concerns.
- Responsible for managing labor in store
- Responsible for projecting raw materials inside the store.
- Responsible for reporting maintenance concerns in store.
- Ensure that the learning’s from Dining Restaurant Development Program are consistently practiced
- Ensure a complete dining roster at all times.
Assistant General Manager
Tummy Bliss Corporation
Cagayan de Oro City, Philippines
08.2013 - 12.2014
- Responsible in inspecting and evaluating the quality of new delivered raw materials.
- Responsible in reporting to the General Manager regarding store concerns.
- Responsible for managing labor in store
- Responsible for projecting raw materials inside store.
- Responsible for reporting maintenance concern in store.
- Ensure that the learning’s from Dining Restaurant Development Program are consistently practiced
- Ensure complete dining roster at all times.
Assistant General Manager
Lafayete Inc.
Quezon City, Philippines
01.2012 - 08.2013
- Responsible in inspecting and evaluating the quality of new delivered raw materials.
- Responsible in reporting to the General Manager regarding store concerns.
- Responsible for managing labor in store
- Responsible for projecting raw materials inside store.
- Responsible in reporting maintenance concern in store.
- Ensure that the learning’s from Dining Restaurant Development Program are consistently practiced
- Ensure complete dining roster at all times.
Education
BS - Electrical Technology and Management
Mindanao University of Science and Technology
Cagayan de Oro, Philippines01.2011
High School Diploma -
Mindanao State University –Wao Campus
Wao,Lanao Del Sur01.2005
Western Wao Elementary School
Wao Lanao del Sur, Philippines01.2001
Skills
- Service orientation
- Dynamic and friendly demeanor
- Inventory management and record keeping
- Leadership qualities
- Point of sale operation
- Strong work ethic
- Results-driven approach
- Staff scheduling and coordination
- Cost control strategies
- Quality assurance
- Food safety compliance
- Customer service excellence
- Team building skills
- Employee training and development
- Performance evaluation
- Conflict resolution techniques
- Cash handling expertise
- Health and safety regulations compliance
- Equipment maintenance and management
- Labor management strategies
- Time management skills
- Schedule coordination and oversight
- Staff recruitment processes
- Employee scheduling efficiency
- Point of sale systems expertise
- Staff supervision and guidance
- Sanitation standards adherence
- Waste reduction initiatives
References
- Benjamin, Lauron Jr., Restaurant Supervisor, Bench.lauron@gmail.com, Kingsley Chicken Pty Ltd, Australia
- Pascal Angers,Supervisor Restaurant Mcdonald Tel # 418 575 7702
Languages
French
Limited
English
Professional
Disclaimer
Applicant's Signature
BASIC INFORMATION
- Gender: Male
- Date of Birth: 1988-08-21
- Age: 31
- Birth Place: Cagayan de Oro City
- Marital Status: Married
- Citizenship: Filipino
- Height: 5'5 ft.
- Weight: 178 lbs.
- Religion: Roman Catholic
- Passport Number: P5061758B
- Passport Expiry: 2030-03-06
FAMILY DETAILS
- Spouse’s Name: Castillano, Maybelle
- Birthdate: 1985-08-30
- Highest Level of Education: High School Graduate
- Civil Status: Married
- Son’s Name: Castillano, Brielle Trevor
- Birth Date: 2015-01-27
- Highest Level of Education: 4th Grade
- Civil Status: Single
- Son’s Name: Castillano, Stephen Alvin
- Birth Date: 2018-05-26
- Highest Level of Education: 1st grade
Timeline
Food Service Supervisor-Shift Leader
MAFELI INC.
08.2022 - Current
Food Service Supervisor-Shift Leader
Les Restaurants Mata Inc.
04.2021 - 07.2022
Senior Assistant General Manager - OIC
Frontlake Inc.
09.2016 - 02.2021
Assistant General Manager
Wholesome Foods Incorporated
02.2016 - 08.2016
Assistant General Manager
City Chix Incorporated
03.2015 - 01.2016
Assistant General Manager
Lexingfield Inc.
01.2015 - 02.2015
Assistant General Manager
Tummy Bliss Corporation
08.2013 - 12.2014
Assistant General Manager
Lafayete Inc.
01.2012 - 08.2013
BS - Electrical Technology and Management
Mindanao University of Science and Technology
High School Diploma -
Mindanao State University –Wao Campus
Western Wao Elementary School
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