Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Riley Moncrief

Regina,SK

Summary

As I've begun my career within public service, I'm confident I've found my calling in supporting our province's unique Crown Corporation competitive advantage.


Although I find immense satisfaction in recommending value-based solutions to SaskTel's customers, this posting immediately spoke to my personal values of innovation, responsibility and empathy. Throughout each stage of my career, the strongest element of my personal brand reveals itself in a fierce passion to make the lives around me better. Coordinating and supporting the use, adoption, and understanding of modern workplace tools by employees sounds like the perfect fit for my natural strengths. I would invite you to reach out to my most recent Manager reference. They will certainly attest that I've been carrying out these responsibilities organically, above and beyond my sales duties.


After networking with an SGI professional at this year's Crown Corporation Conference, I immediately felt my values aligned to the caring culture. Patiently watching job postings for the past few months, I'm confident this role would be the perfect first step to a rewarding leadership career with SGI.

Overview

10
10
years of professional experience

Work History

Store Service Representative

SaskTel
10.2022 - Current

As an in-charge supervisor, coordinate with team members in a supportive style to deliver value to the customer and employee experience.


Actively listening to customer’s needs to recommend solutions.


Building an expansive loyal customer base through 40+ customer surveys with a 98% satisfaction rating.


Handpicked as a store expert to provide input for Provincial SaskTel Store Marketing Meetings


Encourages and influences manager and team members to adopt creative solutions that align to the modern and future workplace

Talent and Experience Advisor

Creative Options Regina (Canada Top 100 Employer)
01.2022 - 06.2022

Facilitated health and wellness awareness in Team meetings


Collaborated with People and Culture Team to provide value to the modern employee experience


Self-developed analysis of employee metrics in an effort to support Executive Leadership with evidence-based organizational practices


Trusted "face" of the esteemed COR Brand through career fairs, presentations and community partnerships


Utilizing organic and proactive strategies to source value-aligned job candidates

People & Culture Advisor

Creative Options Regina (Canada Top 100 Employer)
10.2020 - 12.2021

Recruiting

Responsible for co-managing the multi-step application process for 200+ candidates
Collaborated closely with multiple stakeholders up to the Director and C-Suite Level through each hire
Nurtured positive relationships with highschools and universities


General Human Resources Support
With the support of an external HR consultant, provided direction to managers on cultural, legal and leadership practices
Advised managers on performance management systems

Completed procedural documents for the organization including job descriptions, employee offer agreements and recruitment communication.

Learning Facilitator

Federated Co-operatives Ltd
02.2019 - 09.2020

Researched, designed and facilitated virtual and in-person soft skill workshops for co-ops
Through Sept. 2019 - Mar. 2020, delivered 50+ workshops across western Canada
Responsible for all travel, expenses, registrations and planning
Fostered an inclusive and respectful classroom atmosphere
Hosted and monitored a department wide FCL webinar for 70+ HR professionals

Human Resources Advisor

Southern Plains Co-op
04.2017 - 01.2019

Managed mutliple software systems for the 180 employee business including:
Learning Management, Payroll, Performance Management, and Talent Management
Swifty responded to all LMS, payroll, and training related issues

Coordinated the success of two organizational wide online engagement surveys
Coached, supported and coordinated performance reviews for managers
Managed 1300 follower Facebook page including posts and customer conversations
Supported HR Manager & General Manager to execute organizational objectives

Greenskeeper

Fairmont Banff Springs
05.2016 - 10.2016

Collaborated with the superintendents to ensure immaculate golf course conditions.
Upheld standards accustomed to one of Canada's top 10 rated courses.

Co-op Accountant

Virtus Group LLP
01.2015 - 04.2015

Prepared corporate year-end financial statements and personal tax returns
Coordinated and communicated directly with senior managers
Managed tight deadlines with a high volume of files
Exercised a high degree of organization handling confidential information
Utilized effective and efficient time management skills

Co-op Accountant

Crop Production Services
05.2014 - 10.2014

Processed and approved daily electronic fund transfers and weekly cheques


Reported daily cash flow spreadsheets to senior management


Monitored customer relationship management programs and databases to ensure accuracy of financial information


Reviewed and adjusted seed inventories at distribution locations

Education

No Degree - Accelerated 1 Week Servant Leadership Training

Servant Leadership Academy
06.2021

No Degree - 60 Hours Accredited Certified ICF Coach

Destination Leadership - Expedition Coaching
03.2021

No Degree - Designing Virtual Training Certificate

Association For Talent Development
08.2020

BBA - Human Resources (Supplemented By Accounting)

University of Regina
Regina, SK
04.2016

Skills

Professional and Creative Facilitation

Experience Management

Active and Empathetic Listening

Building Strong Relationships

Passionate and Continuous Learner

Apply and Reference Corporate Policy

Certified Facilitator in Co-op's Change Management

Proficient Project Manager

Languages

English
Full Professional

Timeline

Store Service Representative

SaskTel
10.2022 - Current

Talent and Experience Advisor

Creative Options Regina (Canada Top 100 Employer)
01.2022 - 06.2022

People & Culture Advisor

Creative Options Regina (Canada Top 100 Employer)
10.2020 - 12.2021

Learning Facilitator

Federated Co-operatives Ltd
02.2019 - 09.2020

Human Resources Advisor

Southern Plains Co-op
04.2017 - 01.2019

Greenskeeper

Fairmont Banff Springs
05.2016 - 10.2016

Co-op Accountant

Virtus Group LLP
01.2015 - 04.2015

Co-op Accountant

Crop Production Services
05.2014 - 10.2014

No Degree - Accelerated 1 Week Servant Leadership Training

Servant Leadership Academy

No Degree - 60 Hours Accredited Certified ICF Coach

Destination Leadership - Expedition Coaching

No Degree - Designing Virtual Training Certificate

Association For Talent Development

BBA - Human Resources (Supplemented By Accounting)

University of Regina
Riley Moncrief