Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Volunteer Experience
Certification
Additional Information
Timeline
Generic

Rebekah Poole

272 Par-la-Ville Circle, Stittsville,Canada

Summary

Dedicated Supervisor, former Customer Service Manager/Bookkeeper, well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas, generating reports, scheduling staff in the front end department and entering schedules for all departments. Responsibilities include staff management and supervision, hiring, interviews, orientation, training, and termination when required, supply and cash orders, sending new hire information to HR for processing, maintaining employee files, inventory counts, etc.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Supervisor

Food Basics
08.2021 - Current

Customer Service Manager/Bookkeeper

Food Basics
01.2023 - 03.2024

Full-Time Produce Clerk

Food Basics
09.2022 - 01.2023

Backup Bookkeeper

Food Basics
05.2022 - 01.2023

Front End Cashier

Food Basics
09.2019 - 09.2022

Education

High School Diploma -

Virtual Leaning Centre
Lindsay, ON
06.2022

Skills

  • Training and Development
  • Decision-Making Abilities
  • Closing Procedures
  • Customer Complaint Resolution
  • Friendly and polite telephone etiquette
  • Ordering cash and supplies for all departments
  • Schedule Management
  • Staff Management
  • Budgeting and Reporting
  • Maintaining employee files
  • Microsoft Outlook, Word and Excel
  • Invoice Verification and Processing

Accomplishments

  • Received Honors Certificate for 80% or higher in one or more courses in 2019, 2020, 2021 and 2022

Volunteer Experience

  • Helped in the Calvary Christian Academy kitchen preparing lunches for the hot lunch program, often feeding more than 100 kids (2018-2020).
  • Member of the Student Leadership Team at Calvary Christian High School (2018-2022).

Certification

  • Smart Serve - April 2022
  • Power Equipment Operation License - March 2023
  • Food Safety Certification - April 2023

Additional Information

References:


Ionnis Parcon (former Customer Service Manager/Bookkeeper at Food Basics)

(343)-571-1919

yaniparcon@gmail.com


Christopher Betts-Rodgers (Assistant Store Manager at Food Basics)

(613)-898-4905

100662mgr@metro.ca

Timeline

Customer Service Manager/Bookkeeper

Food Basics
01.2023 - 03.2024

Full-Time Produce Clerk

Food Basics
09.2022 - 01.2023

Backup Bookkeeper

Food Basics
05.2022 - 01.2023

Front End Supervisor

Food Basics
08.2021 - Current

Front End Cashier

Food Basics
09.2019 - 09.2022

High School Diploma -

Virtual Leaning Centre
  • Smart Serve - April 2022
  • Power Equipment Operation License - March 2023
  • Food Safety Certification - April 2023
Rebekah Poole