Antonia Giannini
Stoney Creek
Summary
Motivated and energetic individual looking for a part-time role in the service industry. Extremely dedicated to delivering great customer service and working efficiently in fast-paced atmospheres.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier, Supervisor, Bookkeeper
Food Basics
01.2021 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Server
Genuine Bakery
09.2019 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Executive Office Administration -
Mohawk College
02.2025
High School -
St. John Henry Newman CSS
06.2023
Skills
- Organized
- Detail-oriented
- Team player
- Time-management
- Strong communication skills
- Ability to handle confidential information
- Cash handling
- Guest engagement
Awards
- 2023, Deans Honours List
- 2023, English Award, Environmental Stewardship Award, Living the Spirit Award
- 2019-2023, High School Honour Roll
Languages
Italian
Native or Bilingual
Certification
Smart Serve
Timeline
Cashier, Supervisor, Bookkeeper
Food Basics
01.2021 - Current
Server
Genuine Bakery
09.2019 - 07.2020
High School -
St. John Henry Newman CSS
Smart Serve
Executive Office Administration -
Mohawk College
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