Summary
Overview
Work History
Education
Skills
music
Timeline
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Rebecca Gradilone

Rebecca Gradilone

Toronto,Ontario

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of guests in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Rowe Farms
10.2022 - 09.2023
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services, and company information.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the"first in, first out" rule.
  • Learned product knowledge on variety cuts of meat and educated customers accordingly.

Server/Bar Tender

Parallel 49 Brewing
06.2021 - 10.2022
  • Cultivated warm relationships with regular customers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Worked with POS system to place orders, manage bills and cashout procedures.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Sales Specialist

High-Vibe Health Inc.
08.2018 - 04.2020
  • Built loyal clientele through friendly interactions and consistent appreciations.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Worked independently to travel to different local markets and set up/tore down taking proper care of market materials to ensure lasting use
  • Achieved and consistently exceeded revenue quota through product promotion.

Education

Certificate - Yoga Teacher Training

Vancouver School of Healing Arts
Vancouver
01.2022

Certificate - Documentary

Capitan University
North Vancouver, BC
05.2021

Diploma - Clinical Aesthetics

Delmar College
Calgary, AB
01.2016

Skills

  • Valid Smart Serve Certification
  • Customer Service Expert
  • Organized
  • Team player
  • Computer Proficiency in Microsoft Word and Excel
  • Positive Attitude and Energetic
  • Strong verbal and written skills
  • Telephone Etiquette
  • Conflict resolution
  • Adaptable
  • Extracurricular Activities

music

Self taught musician of 12 years. Composing ambient and meditative tone though electric guitar and varieties of electric pedals.

Timeline

Customer Service Associate

Rowe Farms
10.2022 - 09.2023

Server/Bar Tender

Parallel 49 Brewing
06.2021 - 10.2022

Sales Specialist

High-Vibe Health Inc.
08.2018 - 04.2020

Certificate - Yoga Teacher Training

Vancouver School of Healing Arts

Certificate - Documentary

Capitan University

Diploma - Clinical Aesthetics

Delmar College

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Rebecca Gradilone