Summary
Overview
Work History
Education
Skills
Related Skills And Qualifications
Certificates And Licenses
Timeline
Generic

REANNE OTHEN

BARRIE,ON

Summary

Currently a Personal Support worker student attending placement at a retirement home. Also a skilled customer service and sales representative/inventory control/lead hand, who possesses well developed communication, organization and time management skills, is seeking a position where I can use my developed skills and qualifications and my commitment to providing excellent customer care.

Overview

23
23
years of professional experience

Work History

Personal Support Worker (Student Placement)

Blue Mountain Manor
Stayner, Ontario
04.2024 - Current
  • Assisting with Daily living activities by providing personal care and support for up to 47 residents in the home
  • Working under the director of care, UCP’s and Guest Attendants.

District Service Representative

Metroland Media
Barrie, Ontario
05.2018 - 09.2023
  • Recruitment of newspaper delivery carriers and handle customer concerns and needs
  • Responsible for managing district to ensure our product is delivered in timely orderly manner
  • Deal with contractors/ truckers on a daily basis
  • Dealt with customers on a regular basis for various concerns and requests regarding their weekly deliveries.

Customer Service Representative/Key Holder

The Appliance Shack
Barrie, Ontario
09.2015 - 05.2018
  • Looked after counter sales of Appliance parts
  • Looked parts up by using schematics of customer model numbers
  • Retained customer relations with dealers and wholesalers
  • Trained new staff
  • Key holder for the store
  • Handled day end procedures
  • Year End Inventory

Owner/Operator/Supervisor

L'il Wee One's Daycare
Barrie, Ontario
01.2008 - 09.2015
  • Owned and operated a home daycare
  • Gained and maintained a clientele with children and their families
  • Created programs for children in my care.

Flavor Technologist/Inventory Maintenance

Givaudan Canada
Mississauga, Ontario
02.2001 - 01.2008
  • Dealt with Account executives and customers on a day-to-day basis
  • Prepared and shipped Flavor Samples to customers and distributors
  • Maintained a Flavor Library of over 400 samples
  • Assisted with Applications department with flavor projects when needed.

Education

Personal Support Worker certification -

CTS Career College
06.2024

Diploma – O.S.S.D. -

Chinguacousy Secondary School
01.1993

Skills

  • Customer Service
  • Friendly, Empathetic
  • Professional
  • Personal Customer Care
  • Administrative
  • Microsoft Office, and Windows
  • Internet, Email
  • Staff Training
  • Managing
  • Key Holder
  • Invoices
  • Communication
  • Responsible Work Ethic
  • Dependable
  • Flexible
  • Teamwork
  • Time Management
  • Organization

Related Skills And Qualifications

Friendly, professional, and empathetic. Experienced providing personal and over the phone customer care. Maintained adequate computer skills: Windows, Microsoft Office, Internet, Email. Managed up to 300 newspaper carriers and drivers. Experienced in preparation of invoices and bank deposits for customer sales. Mature with a proven responsible work ethic; dependable, responsible and flexible. Works well as a team member and independently without supervision. Able to prioritize tasks; well-developed time management and organization skills

Certificates And Licenses

Emergency First Aid/CPR/AED level BLS (HCP), Barrie, ON, 04/2024

Medical Terminology Certification 05/2024

Timeline

Personal Support Worker (Student Placement)

Blue Mountain Manor
04.2024 - Current

District Service Representative

Metroland Media
05.2018 - 09.2023

Customer Service Representative/Key Holder

The Appliance Shack
09.2015 - 05.2018

Owner/Operator/Supervisor

L'il Wee One's Daycare
01.2008 - 09.2015

Flavor Technologist/Inventory Maintenance

Givaudan Canada
02.2001 - 01.2008

Personal Support Worker certification -

CTS Career College

Diploma – O.S.S.D. -

Chinguacousy Secondary School

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