Teyba Adem
Toronto,Canada
Summary
Obtaining a challenging position in your company and applying an extensive experience and skills in order to achieve an optimum level of resources to accomplish success as a full objective employer at any responsibility and any place.
Professional with strong background in personal care and assistance, equipped to provide compassionate support to individuals in need. Proven ability to collaborate effectively with teams and adapt to changing circumstances, ensuring reliable and consistent care. Skilled in communication, empathy, and problem-solving, with focus on achieving positive outcomes for clients. Recognized for maintaining high standards and delivering results in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Support Worker Student (Placement)
Mon Sheong Foundation
03.2025 - 05.2025
- Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, and toileting, while maintaining dignity and respect.
- Monitored and documented residents’ physical and emotional well-being and reported changes to nursing staff.
- Supported mobility and safety by using proper body mechanics and assistive devices.
- Helped serve meals and encouraged proper nutrition and hydration.
- Provided companionship and emotional support to residents, promoting social engagement.
- Collaborated with nurses and other healthcare staff in delivering person-centred care aligned with facility protocols.
- Maintained cleanliness and infection control standards in resident rooms and common areas.
Team Member
Chick-fil-A
05.2023 - 02.2024
- Delivered excellent customer service in a fast-paced food service environment, ensuring customer satisfaction and timely order fulfillment.
- Operated cash register, took orders accurately, and handled cash/card transactions efficiently.
- Prepared food and beverages according to safety and quality standards.
- Maintained cleanliness and organization in the dining and kitchen areas.
- Collaborated with team members to provide a smooth and positive experience for guests.
- Recognized for reliability, punctuality, and strong work ethic.
Personal Caregiver
12.2016 - 12.2022
- Monitor aspects of the client’s health under the direction of a registered nurse, doctor or other approved physician, including taking vital signs and administering medication.
- Take part in discussions about the client with the rest of the health care team, including the physician, nurses and others, as needed to determine the best solutions for client care.
- Advise clients and families on alterations to the house or living environment for enhanced health, including nutrition, personal hygiene and sanitary living conditions.
- Provide counseling and care to families of the clients during stressful times, including adjustment periods for new lifestyles or a loved one’s deteriorating health.
- Monitoring and reporting changes in health, Behavior , and needs.
- Transporting or escorting the client to medical and other appointments.
Eritrea Elementary School Teacher
10.2015 - 09.2016
- Prepare courses for presentation to students according to approved curriculum.
- Teach students using a systematic plan of lessons, discussions, audio-visual presentations and field trips.
- Assign and correct homework.
- Prepare, administer and correct tests.
- Evaluate the progress of students and discuss results with students, parents and school officials.
- Identify children's individual learning needs.
Education
Diploma - Personal Support Worker
Computek College
07-2025
Business – Accounting
Eritrean College
01.2015
Skills
- Customer Service Skills
- Ability to make customers feel valued, welcomed and accepted
- Quickly understands and interpret customers' needs/wants
- Able to quickly learn production and services of the company
- Intermediate skills in Microsoft Office programs such as Word, Excel, and PowerPoint
- Able to work individually and as a team player
- Reliable, hardworking, fast learner, can multitask, and able to work under pressure
- Exceptional capability to work with a diverse group of people
- Patient care
- Respect for privacy
- Emotional resilience
- Respectful and compassionate
- Dependable and responsible
- Multitasking and organization
- Daily living assistance
- Compassion and empathy
Languages
English
Full Professional
Certification
- PCW - Personal Care Worker
Timeline
Personal Support Worker Student (Placement)
Mon Sheong Foundation
03.2025 - 05.2025
Team Member
Chick-fil-A
05.2023 - 02.2024
Personal Caregiver
12.2016 - 12.2022
Eritrea Elementary School Teacher
10.2015 - 09.2016
Business – Accounting
Eritrean College
Diploma - Personal Support Worker
Computek College
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