RAVEENA ARORA
Brampton,Canada
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. A motivated and organized administrative professional with experience in supporting real estate operations, client communication and transaction management. Seeking an administrative position at a real estate agency to contribute strong organization skills, attention to detail and client focused approach in supporting agents and ensuring seamless office operations. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Royal Lepage Platinum
01.2023 - Current
- Communicated with clients to understand property needs and preferences.
- Guided clients through the buying and selling process, providing expert advice on market trends, property values, and investment opportunities.
- Negotiated contracts and agreements, ensuring favorable terms for clients while maintaining compliance with local and state regulations.
- Maintained connections with clients to encourage repeat business and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Conducted property showings, open houses, and market analysis to showcase properties effectively and attract potential buyers.
Office Admin/Customer Service agent
JMD Accounting and Taxation Services INC.
02.2016 - 11.2019
- Managed daily office operations, including scheduling meetings, coordinating travel arrangements, and maintaining filing systems
- Served as the first point of contact for clients and visitors, providing exceptional service and addressing inquiries efficiently
- Responded to customer inquiries via phone, email, and chat, achieving a customer satisfaction rating of 95%
Sales Associate
Wind Mobile
06.2012 - 04.2015
- Handled customer relations and guided clients towards the best telecommunication plans that suited their needs
- Record & maintain all new customer data
- Ensure accurate & timely data entry into the system with zero errors
- Ensured all administration & logistics were accurately documented throughout the day
- Managed and calculated all the cash in the registry at the start and end of the shift
Education
No Degree - Real Estate
Real Estate And Mortgage Institute of Canada
Toronto, ON11-2020
Digital Marketing Degree - undefined
06.2018
Skills
- Interpersonal
- Data analysis
- Ad campaign management
- Customer focus
- Strategic planning
- Customer service
- Team building
- Microsoft Office
- LoneWolf
- Google Ads
- BrokerBay
- Realm
- Buyers' agent
- Buyer contracts
- Market monitoring
- Traditional marketing
Languages
English
Hindi
Hobbies and Interests
- Wealth management
- Animal welfare
- Dance
- Travel
Working out, Dancing, Singing and Painting.
On my spare time, I like to dedicate it towards self improvement activities and activities that sooth my creativity. I like to keep myself busy with regular gym and often do creative things like painting, dancing, and singing.
Timeline
Real Estate Agent
Royal Lepage Platinum
01.2023 - Current
Office Admin/Customer Service agent
JMD Accounting and Taxation Services INC.
02.2016 - 11.2019
Sales Associate
Wind Mobile
06.2012 - 04.2015
Digital Marketing Degree - undefined
No Degree - Real Estate
Real Estate And Mortgage Institute of Canada
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