Dependable and safety-oriented professional with over 14 years of experience in customer service, precision-based machinery operation, and high-demand client-facing roles. Adept at following strict procedures, managing time efficiently, and fostering a calm, respectful environment for people from all walks of life. Fluent in English, French, and Arabic, with exceptional communication and interpersonal skills. Recognized for staying composed under pressure, quickly adapting to new responsibilities, and maintaining a strong work ethic in all situations. Enthusiastic about bringing this dedication, professionalism, and readiness to learn to the role of Transit Operator. Committed to upholding the Toronto Transit Commission’s high standards of safety, reliability, and inclusive public service.