Jathurshan Thirugnanasambantham
Brampton,Canada
Summary
Professional with a strong background in customer programs and a focus on driving results. Adept at managing projects, facilitating team collaboration, and addressing evolving needs. Skilled in strategic planning, process optimization, and stakeholder communication. Known for reliability, adaptability, and a results-oriented approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bookkeeper/Dispatcher
JSS Transport
11.2018 - Current
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of the company's financial position.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed the dispatching, routing, and tracking of 10 fleet vehicles.
Car Care Representative
Honda Queensway
08.2021 - 04.2024
- Greet customers in a prompt, friendly manner
- Checking them in and escorting them to a service advisor
- Conduct a walk-around of customer vehicles, identifying work to be done
- Pick up and deliver customers to their destinations while their vehicle is in for service.
- Take vehicles through the car wash
- Handle all customer inquiries and concerns with genuine intent
- Assist with tire inventory, moving tires to the assigned storage area
- Monitor vehicles for damages and blemishes
- Ensure all documentation is completed in an accurate and timely manner
Lot Associate
The Home Depot
04.2021 - 08.2021
- Approached customers to determine if they need help loading product into vehicles
- Ensured parking lot and entrances were maintained and welcoming to customers
- Acting as a spotter for equipment operators and ensuring that large orders are transported safely through the store and to customers' vehicles
- Worked alongside co-workers making sure orders for the following day were ready
- Utilized computer terminals and/or Home Depot phone to check inventory, look up orders and notify customers when product is ready for pick-up
- Responded to customer requests efficiently and with knowledgeable assistance.
Education
Bachelor of Commerce - Business Technology Management
Ted Rogers School of Management, Toronto Metropolitan University
Toronto, ON10-2024
Skills
- MS office expert
- Customer relations
- Invoice processing
- Inventory tracking
- Data inputting
- Advanced computer skills
- Business development
- Sales support
- Customer segmentation
- Teamwork
- Teamwork and collaboration
Certification
- Excel, 12/01/20, Business Career Hub | Ted Rogers Bootcamp
- Tableau, 06/01/23, Business Career Hub | Ted Rogers Bootcamp
- IBM Data Analyst Professional Certificate, 04/01/25, Currently Completing
Timeline
Car Care Representative
Honda Queensway
08.2021 - 04.2024
Lot Associate
The Home Depot
04.2021 - 08.2021
Bookkeeper/Dispatcher
JSS Transport
11.2018 - Current
Bachelor of Commerce - Business Technology Management
Ted Rogers School of Management, Toronto Metropolitan University
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