Summary
Overview
Work History
Education
Skills
Certification
Languages
ADDITIONAL INFORMATION
Timeline
Generic

RAMANDEEP KAUR

Calgary,AB

Summary

Experienced Truck Dispatcher specializing in route optimization and efficient shipment management. Proven ability to foster strong relationships with clients and vendors, enhancing overall service delivery. Skilled in effective communication and quick decision-making, adept at navigating unexpected challenges. Focused on maintaining high standards of accuracy and compliance in logistics operations while ensuring customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Trucking Dispatch and Load Brokerage Specialist

RAI DISPATCH TRAINING INC.
04.2025 - 08.2025
  • Ensured thorough maintenance of dispatch records, encompassing vehicle logs and client information.
  • Leveraged dispatch software like Load Board, Avaal, and Expert to optimize operations.
  • Managed high-pressure scenarios while sustaining operational flow.
  • Prioritized over 500 incoming calls daily through an efficient dispatch board system.
  • Coordinated necessary auto repairs to keep the fleet operational.
  • Facilitated prompt communication between customers and field staff for issue resolution.

Inventory Control and Quaity Assurance(ICQA)

Amazon
04.2023 - 12.2024
  • Conducted cycle counts and managed inventory effectively.
  • Performed validation of empty locations and identified issues in activity history counts.
  • Executed audits on assembled pallets to enhance order selector performance management.
  • Investigated root causes of credit errors to facilitate resolution.

Cashier and Customer Service Representative

FRESHCO
01.2022 - 04.2023
  • Greeted customers warmly to create a welcoming checkout experience.
  • Responded to inquiries, providing detailed information on promotions and products.
  • Assisted customers in resolving issues, ensuring a positive shopping experience.
  • Advised on products and services tailored to individual customer needs.
  • Maintained organized and clean store displays to enhance product visibility.
  • Promoted additional services, such as warranties and accessories, during sales transactions.

Shift Supervisor

ZAIKA BIRYANI HOUSE
09.2020 - 01.2023
  • Assisted with daily operations, including inventory management and staff scheduling.
  • Implemented strategies that improved sales performance, achieving 60% revenue growth.
  • Demonstrated leadership by delegating tasks and fostering a culture of accountability.
  • Trained staff on front-line duties and sanitation procedures.
  • Ensured food quality and service standards met Alberta Health regulations.

Education

Trucking Dispatch and Load Brokerage Specialist - Accounting

RAI Dispatch
Calgary, AB
11.2024

College Diploma - Business Administration

Bow Valley College
Calgary, AB
04.2022

High School - Commerce in Accounting and Business Studies

S.S.R. Gurukul
Ludhiana
03.2019

Skills

  • Customer engagement strategies
  • Advanced problem resolution
  • Critical thinking
  • Records management

Certification

  • Driving Licence
  • June 2024 to September 2026

Languages

English
Full Professional

ADDITIONAL INFORMATION

Reference upon request.

Timeline

Trucking Dispatch and Load Brokerage Specialist

RAI DISPATCH TRAINING INC.
04.2025 - 08.2025

Inventory Control and Quaity Assurance(ICQA)

Amazon
04.2023 - 12.2024

Cashier and Customer Service Representative

FRESHCO
01.2022 - 04.2023

Shift Supervisor

ZAIKA BIRYANI HOUSE
09.2020 - 01.2023

College Diploma - Business Administration

Bow Valley College

High School - Commerce in Accounting and Business Studies

S.S.R. Gurukul

Trucking Dispatch and Load Brokerage Specialist - Accounting

RAI Dispatch

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