Mandeep Kaur
Calgary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Trucking Dispatch and Load Brokerage
Rai Dispatch
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Wireless Networking and Communication
Engineering College
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Service Representative/cashier
Tim Hortons
03.2021 - 10.2023
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Administrative Assistant
2060711
08.2022 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Customer Service Representative
7-eleven
10.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Information Of Technology Management - IT
Saskatchewan Polytechnic College
01.2021
B.tech - IT
Baba Banda Singh Bahadur Engineering College
08.2019
Skills
- Customer Assistance
- Cash Handling
- Customer Service
- Microsoft Office
- Multitasking Abilities
- Team Management
- Flexible and adaptable
- Problem-solving
- Time management
Certification
- Certification of trucking dispatch and load brokerage.
- Certification in wireless networking.
- certificate of participation in the workshop of wireless communication.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Administrative Assistant
2060711
08.2022 - 08.2023
Customer Service Representative
7-eleven
10.2021 - 07.2022
Customer Service Representative/cashier
Tim Hortons
03.2021 - 10.2023
B.tech - IT
Baba Banda Singh Bahadur Engineering College
Trucking Dispatch and Load Brokerage
Rai Dispatch
Wireless Networking and Communication
Engineering College
Information Of Technology Management - IT
Saskatchewan Polytechnic College
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