Preya Bhangu
Surrey
Summary
Dedicated administrative professional with successful experience in fast-paced office settings like Surrey Memorial Hospital. Hardworking team player with expertise in completing various clerical tasks and offering staff support to nurses and doctor's. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Unit Clerk
Fraser Health Authority
01.2021 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Carried out front office duties utilizing data entry skills in framework of medical database
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Answered phone calls and messages for physician scheduling appointments and handling patient inquiries
- Completed administrative patient intakes with case histories, insurance information and mandated forms
- Registered and verified patient records before triage with most up-to-date information
- Placed new supply orders, managed inventory and restocked clerical spaces
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Administrative Assistant
Fleetwood Chiropractor
12.2019 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Handled client correspondence and tracked records to foster office efficiency.
Nursing Unit Clerk
Vancouver General Hospital
08.2019 - 01.2020
- Responsible for answering incoming patient calls, responding to inquiries and redirecting calls as needed, updating patient files with the appropriate documents, and also scheduling appointments for patients to meet with physicians.
Nursing Unit Clerk
Burnaby General Hospital
02.2019 - 02.2019
- Worked here during my practicum
Nursing Unit Clerk
BC Women's Hospital
01.2019 - 01.2019
- Worked here during my practicum
Coordinator
Absolute Spa, Fairmont Hotel Vancouver
06.2017 - 03.2018
- Leading a team of over 10+ employees, scheduling staff members, booking customers, cash handling of large amounts
- Followed school and classroom policies, regulations, dress codes and schedules
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success
- Worked in team environment to maintain high levels of productivity.
Concierge
Absolute Spa, Fairmont Vancouver Airport
03.2016 - 06.2017
- Booking spa appointments, handling multiline switch board, customer service.
Education
Business Administration -
Kwantlen Polytechnic University
Surrey, BCNursing Unit Clerk -
Stenberg College
Surrey, BCDiploma - Esthetics
Blanche Macdonald Centre
Vancouver, BC10.2016
High School Diploma -
Guildford Park Secondary School
Surrey, BC06.2013
Skills
- Steady typing speed of 55-65 WPM
- Computer skills - Meditech Software, Cerner, PCIS, EMR, Word, Excel, Powerchart Basics and Outlook
- Handing multi line switch as well and using computer software for bookings
- Strong Organizational Skills
- Multitasking and Time Management
- Computers and Technology
- Accounts Receivable
- Document and File Management
- Confidentiality and Data Protection
- Supply Inventory Control
- Appointment Coordination
- Preparing Charts
- Transcribing Orders
- Data Entry
- Accounts Payable
- Retrieving Medical Records
Certification
SPEECO Training - WHMIS 2015 - Waste Management Basics - Provincial Hand Hygiene Basic - Provincial Code Red
Languages
English
Native or Bilingual
Punjabi
Full Professional
Timeline
Nursing Unit Clerk
Fraser Health Authority
01.2021 - Current
Administrative Assistant
Fleetwood Chiropractor
12.2019 - 08.2020
Nursing Unit Clerk
Vancouver General Hospital
08.2019 - 01.2020
Nursing Unit Clerk
Burnaby General Hospital
02.2019 - 02.2019
Nursing Unit Clerk
BC Women's Hospital
01.2019 - 01.2019
Coordinator
Absolute Spa, Fairmont Hotel Vancouver
06.2017 - 03.2018
Concierge
Absolute Spa, Fairmont Vancouver Airport
03.2016 - 06.2017
Business Administration -
Kwantlen Polytechnic University
Nursing Unit Clerk -
Stenberg College
Diploma - Esthetics
Blanche Macdonald Centre
High School Diploma -
Guildford Park Secondary School
SPEECO Training - WHMIS 2015 - Waste Management Basics - Provincial Hand Hygiene Basic - Provincial Code Red
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