Pouria Afshar
Vancouver,CA
Summary
Experienced and results-driven car sales professional with a proven track record in exceeding sales targets and delivering exceptional customer service. Skilled in qualifying customers, analyzing market trends, and developing strategic sales plans to drive business growth. Adept at building strong relationships with clients, resulting in high levels of customer satisfaction and repeat business. Proficient in market analysis and competitor identification, particularly in the used car market. Committed to providing personalized service and creating value for customers throughout the sales process.
Overview
5
5
years of professional experience
Work History
Sales Representative
Jim Pattison Hyundai North Shore
02.2022 - Current
- Increased sales by 20% through targeted strategies and customer engagement.
- Earned over 50 five-star Google reviews for outstanding service.
- Excelled in lead management, improving conversion rates and customer follow-up.
- Provided personalized vehicle recommendations, enhancing customer satisfaction.
- Collaborated with finance and insurance teams to offer comprehensive service packages.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Lexa Automotive
Sales Representative
12.2019 - 02.2022
- Assisted customers in finding vehicles that met their specific needs.
- Delivered exceptional service, leading to strong customer relationships and repeat business.
- Contributed to achieving sales goals through tailored solutions and customer support.
- Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
Education
BBA - Business Administration
Thompson River University
Kamloops, BCSkills
- Customer Qualification
- Market Analysis
- Competitor Identification
- Marketing Strategy
- Strategic Sales Planning
- Strong negotiation
- Cold-calling
- Customer Relationship Management
- Team Collaboration
Languages
Persian
Native or Bilingual
English
Full Professional
Timeline
Sales Representative
Jim Pattison Hyundai North Shore
02.2022 - Current
Lexa Automotive
Sales Representative
12.2019 - 02.2022
BBA - Business Administration
Thompson River University
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