Johnny K.

Crafted persuasive sales pitches to communicate value of company products and services.

• Increased sales leads by implementing targeted outreach strategies and personalized followups.
• Achieved and exceeded monthly and annual sales targets.
• Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
• Expanded client base by conducting market research to identify new prospects and potential business opportunities.
• Managed sensitive client information and update existing and new client profiles.
• Developed successful strategies for identifying and converting prospective clients to long-term customers.
• Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
• Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence.
• Enhanced team knowledge and skills by conducting regular training sessions on product updates and sales techniques.
• Achieved consistent sales growth by setting and surpassing ambitious sales targets each quarter.
• Implemented new CRM system for better tracking of sales activities, resulting in more organized follow-ups and increased sales.
• Optimized sales pitch by integrating storytelling, making value proposition more relatable to prospective clients.
• Strengthened client trust and loyalty by resolving issues quickly, often turning potential losses into upsell opportunities.
• Streamlined lead qualification process, allowing for quicker identification of high-potential prospects.
• Maintained high level of product knowledge through continuous learning, ensuring accurate representation of Cisco products and solutions.
• Identified new business opportunities through cold calling and prospecting.
• Kept detailed records of daily activities through online customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Gained customer trust and confidence by demonstrating a deep understanding of cyber security solutions.
• Educating clients, creating compelling, and persuasive reasons to further enhance existing security platforms.
• Maintained knowledge of ever evolving threats and its continuous threats to the marketplace.
• Achieve company-defined sales quotas.
• Recorded all client interactions, with a focus on detail and accuracy in Optius CRM system.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Fostered lasting relationships with customers through effective communication resulting in long-term loyalty and expanded client base.

• Accomplished multiple tasks within established timeframes.
• Actively maintained professional and technical knowledge through a collaborative effort.
• Engaged in dynamic presentations and product demonstrations to enterprise accounts, effectively showcased the features and benefits.
• Proactively served clientele by adeptly selling products and meeting their specific needs, ensuring high levels of customer satisfaction.
• Diligently serviced existing accounts, secured orders, and proactively established new accounts through strategic and meticulous planning and organization of daily work schedules.
• Contributed to team effort by accomplishing related results with enterprise accounts and business associations.
• Collaborating with marketing, maintained records on area sales, and kept management informed by submitting activity and results reports, weekly and monthly work plans.
• Through a collaborative effort, and my unique approach, I secured sales exceeding 10k in just under three months.

• Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
• Developed, maintained and utilized diverse client base.
• Set and achieved company defined sales goals.
• Achieved and exceeded monthly and annual sales targets.
• Built and managed accurate sales pipeline to maintain high volume of activity.
• Increased sales leads by implementing targeted outreach strategies and personalized followups.
• Enhanced team performance through regular sales training sessions.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Achieved consistent sales growth by setting and surpassing ambitious sales targets each quarter.
• Recorded accurate and efficient records in customer database.
• Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
• Expanded client base by conducting market research to identify new prospects and potential business opportunities.
• Kept detailed records of daily activities through online customer database.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Increased market penetration by identifying and entering untapped markets, guided by thorough competitive analysis.
• Maintained high level of product knowledge through continuous learning, ensuring accurate representation of features to clients.
• Achieved or exceeded company-defined sales quotas.
• Collaborated with marketing team to create targeted email campaigns, effectively increasing lead generation.
• Maintained current knowledge of evolving changes in marketplace.
• Maintained technical knowledge through completing required certifications.
  

• Developed and implemented sales strategies to increase revenue within the continental United States.
• Collaborated with team members to ensure seamless coordination during the sales process to close deals.
• Built strong relationships with clients through exceptional customer service and regular followups.
• Present, promote and sell products/services ranging from Extended Health Plans, Care Credit,
• Present, promote, and sell Medical Aids, Tech. Hardware to the law enforcement agency, Travel and Hospitality.
• CBD, amongst others to existing and prospective new clients.
• Achieve sales directives and outcomes within established schedules and targets.
• Within a year I was promoted to overseeing my own dept. with the task of mentoring and encouraging.

• Responsible for the full cycle of the sales process: territories and markets.
• I was assigned to primarily the continental United States but also included Australia and England.
• Sold to VARs & MSP’s, leads on companies that were moving their corporate locations.
• Managed new and existing clients IT Service Providers in 9 cities (8 in the US and 1 in Canada, the rest in England and Australia).
• Generated leads through prospecting and uncovering new opportunities using various channels.
• Worked with various dept's, in tandem with numerous infrastructure technology solution providers (VAR’s & MSP’s).
• Partners included Dell, Cisco, IBM, HP, HDS, Juniper, Brocade Networking Solutions, etc.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed the day-to-day operations of the Customer Care/Support and Inside Sales Dept.
• QC; monitored calls with a focus on improvement; minimize errors and advance performance.
• Documented statistics, user rates and performance levels of the dept. and compiled relevant reports.
• Resolved customer queries, complaints, and issues in an expedient and considerate manner.
• Improved day-to-day operations and increased overall revenue generation under my direction.
• Our dept. generated the highest volume of sales compared to multiple locations.

• Enterprise level sales development: public and private sectors; fortune 1000, hospitals, universities, K-12, government, defense industry (IMC), etc,
• Campaigns were primarily conducted in the United States, with some in Canada.
• Worked for industry giants; Logicalis, Microsoft, VMware, Cisco, EMC, HPE, Net App, McAfee, Checkpoint, VMware , etc.
• Monitored and reported sales results and the corresponding “pipeline”; tracked leads and information.
• Spearheaded and managed key campaigns/projects and client accounts .
• Established “quality control” guidelines defining the important components of that first initial lead
• Provided training, guidance, mentoring, supervision, and support to team members.
• Provided coaching and mentoring to team members.
• Enhanced collaboration between cross-functional teams by fostering open communication and aligning goals.