Mohammed Izzat
Vancouver,BC
Summary
Motivated individual with experience in sales and customer services. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Shaw Communications
06.2021 - 08.2023
- Provided home and mobility solutions to new clients via inbound and outbound channels.
- Managed existing client relationships and identified new business opportunities.
- Maintained and updated client information in Salesforce CRM to ensure accuracy.
- Exceeded set key performance indicators and sales objectives while providing excellent service.
Counter Sales Representative
Save On Parts Auto Wrecking
09.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Utilized CRM software to manage customer accounts and track performance metrics.
Guest Services Attendant
Four Seasons Hotel
01.2017 - 09.2019
- Acted as a lobby ambassador providing a courtesy and attentive guest service experience
- Assisted guests in transfer of luggage to and from rooms, vehicles, taxis and tour buses
- Provided safe, seamless and efficient valet car park service
- Monitored and maintained cleanliness, sanitation and organization of assigned work areas.
Education
Hospitality Management Diploma -
Vancouver Community College
Vancouver, British Columbia06.2018
Skills
- Interpersonal Communication
- Lead Qualification
- Relationship Building
- Sales Closing
- Order Management
- Upselling and cross-selling
Timeline
Inside Sales Representative
Shaw Communications
06.2021 - 08.2023
Counter Sales Representative
Save On Parts Auto Wrecking
09.2019 - 06.2021
Guest Services Attendant
Four Seasons Hotel
01.2017 - 09.2019
Hospitality Management Diploma -
Vancouver Community College
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