Pooja Patel
Brampton,ON
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
3
3
years of professional experience
Work History
Foreign Exchange Teller
Ice Currency Exchange
03.2023 - Current
- Contributed to branch revenue growth by actively promoting additional financial products and services.
- Supported a high level of compliance by adhering to federal regulations and company policies when processing transactions.
- Educated clients on emerging market fluctuations to better inform their foreign currency decisions.
- Boosted overall client satisfaction scores by offering personalized recommendations based on individual travel plans.
- Streamlined the foreign exchange process for customers by maintaining up-to-date knowledge of global market trends and regulations.
- Resolved complex inquiries pertaining to foreign exchange rates, fees, conversion calculations effectively.
Key Holder
Rexall Pharmacy
08.2021 - 11.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
Post-graduate Certificate - Project Management
Georgian College Ilac
Toronto, ON09.2022
Post Graduate Certificate - Sustainable Waste Management
Fleming College
Lindsay, ON05.2022
Bachelor of Science - Microbiology
Naran Lala College (Veer Narmad South Gujarat Un )
Navsari Gujarat India05.2019
Skills
- Cash handling proficiency
- Patience and Empathy
- Reliability and punctuality
- Professionalism and Ethics
- Listening and Comprehension
- Continuous Learning Attitude
- Anti-Money Laundering Knowledge
- Exceptional customer service
- Cash Drawer Balancing
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Foreign Exchange Teller
Ice Currency Exchange
03.2023 - Current
Key Holder
Rexall Pharmacy
08.2021 - 11.2023
Post-graduate Certificate - Project Management
Georgian College Ilac
Post Graduate Certificate - Sustainable Waste Management
Fleming College
Bachelor of Science - Microbiology
Naran Lala College (Veer Narmad South Gujarat Un )
Similar Profiles
Jessie AlvarezJessie Alvarez
Teller at ICE Currency ExchangeTeller at ICE Currency Exchange
Sanchit MalhotraSanchit Malhotra
Head Teller at Ice Currency ExchangeHead Teller at Ice Currency Exchange
Rashmi MalavRashmi Malav
Senior Software Developer (Freelancer) at Smart Currency ExchangeSenior Software Developer (Freelancer) at Smart Currency Exchange