Professional logistics expert with strong record of ensuring timely and accurate shipment of goods. Skilled in inventory management, order processing, and warehouse operations. Known for reliability, adaptability, and fostering team collaboration to meet evolving business needs. Highly focused on achieving measurable results and maintaining high operational standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipper/ Receiver Coordinator
KG-Packaging
09.2022 - 03.2025
Sap knowledge.
Providing customer support via telephone, e-mail, voice chat or in-person.
Informing customers about products and services.
Checked shipments against paperwork and signed documents.
Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
Scheduled pickups and deliveries to maintain smooth operations.
Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
Assisted in maintaining a safe working environment by following established workplace safety guidelines.
Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
QA Technician
KG-Packaging
03.2020 - 09.2022
Examine finished products to ensure conformance to company standards.
Draw Aerosol/Liquid samples of products at various stages of processing for analysis.
Maintain the quality records for analytical studies.
Performed analysis of labeling, date codes, in-process and finished products, cleaning records and stability samples using analytical instruments and established analytical techniques.
Frequent investigation of the ongoing production line and its quality.
Report defects and process failures to mfg. Supervisor
Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Picker Packer
Amazon Fulfillment Center
05.2020 - 02.2021
Responsibility of picking and packing goods.
Enhanced order accuracy by carefully picking and packing items per customer specifications.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
Improved efficiency within the team by sharing knowledge of optimal picking routines.
Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Education
High School Diploma -
St. Clair College
Windsor, ON
04.2021
Master’s - Economics
Punjabi University
Patiala, Punjab
10.2016
Bachelor’s - Economics
Punjabi University
Patiala, Punjab
06.2014
Skills
Proficient in Microsoft office suite, Handling Customer service
Experienced to lead a team and able to communicate effectively and interface at all levels
Quick learning attitude with excellent conflict resolution and resources management skills
Highly motivated, reliable, confident, detail-oriented and committed to professional standards
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