Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nelson HUGHES

Grande Prairie,AB

Summary

Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.

Overview

38
38
years of professional experience

Work History

Shipper/Receiver/Delivery Driver/Hose Assembler/Tester

Red-L Distributors
Grande Prairie, AB
01.2021 - 02.2024
  • Inspected packages for damage or defects and recorded information on the shipment paperwork.
  • Received and checked incoming shipments to ensure accuracy of the order.
  • Packaged items securely using appropriate materials such as bubble wrap, foam, paper and tape.
  • Generated labels for shipping containers according to company standards.
  • Maintained records of all outgoing shipments in tracking systems.
  • Scheduled pickups with carriers to ensure timely delivery of goods.
  • Verified stock against invoices before loading onto trucks or other transport vessels.
  • Transported items safely from storage locations to designated areas using forklift equipment or pallet jacks when necessary.
  • Processed freight bills, credit memos and other related documents accurately and promptly.
  • Assisted customers in resolving discrepancies between their orders and delivered products.
  • Monitored transit times to ensure that deliveries were made within specified timeframes.
  • Provided training sessions for new employees on the proper procedures for packing items correctly and safely.
  • Organized warehouse space to maximize efficiency when receiving, storing and organizing products for shipment.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Tagged and stored product inventory in correct areas and locations.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Operated forklift safely to move products around the warehouse.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Kept accurate logs of all deliveries and trips.
  • Presented order bills and collected payments for deliveries.

Delivery Driver

Red-L Distributors
Grande Prairie, AB
06.2008 - 12.2020
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.

Line Cook/Prep Cook/Dishwasher Supervisor

Moxies
Grande Prairie, AB
06.2006 - 05.2008
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Maintained accurate records of daily production sheets including waste logs.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Adhered to sanitation policies at all times when handling food products.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Cooked multiple orders simultaneously during busy periods.
  • Worked closely with management team in order to meet budget goals while maintaining high quality standards.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Adhered to portion controls and presentation specifications.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Followed recipes to prepare meals according to customer specifications.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Inspected finished dishes for quality assurance purposes.
  • Kept the kitchen area clean at all times during shifts.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Pilot Car Driver

K&E Car Services(Parent's Business)
Grande Prairie, AB
05.2003 - 05.2006
  • Safely and efficiently navigated pilot car vehicles along designated routes ensuring proper spacing between the lead vehicle and oversized loads.
  • Assisted in setting up roadblocks and traffic control measures to ensure the safety of motorists, pedestrians, and workers during transportation of over-dimensional cargo.
  • Inspected load securement equipment such as chains, straps, binders and other related items for proper usage.
  • Maintained communication with escort vehicle operators to coordinate safe passage through construction zones or areas of high congestion.
  • Provided support services including flagging operations, escorting over-dimensional loads and providing route surveys.
  • Operated a variety of pilot cars equipped with radios, flares, warning signs and flags while driving long distances on highways or rural roads.
  • Responded to emergency situations by quickly assessing potential hazards and taking appropriate action to minimize risk exposure.
  • Communicated effectively with customers regarding travel times, delays due to weather or traffic conditions, detours or any other changes in plans that may arise during transport.
  • Monitored weather forecasts for possible hazardous conditions which could interfere with the movement of over-sized cargo.
  • Ensured compliance with all applicable federal regulations governing the movement of over-sized loads across state lines.
  • Verified accuracy of bill of lading documents prior to departure from loading site.
  • Conducted pre and post trip inspections on pilot car vehicles according to established protocols.
  • Coordinated rest stops for drivers transporting large loads when necessary.
  • Notified law enforcement agencies ahead of time about planned movements so they can provide assistance if needed.
  • Gave verbal warnings using loud speakers whenever necessary while leading an oversized load convoy.
  • Followed instructions given by dispatchers regarding specific routes or destinations.
  • Adhered to all safety standards set forth by DOT regulations at all times while operating a pilot car vehicle.
  • Utilized GPS navigation systems as well as traditional maps when planning routes for oversized cargo shipments.
  • Alerted drivers about upcoming turns or obstacles located near their current path in order to avoid damage or injury during transport.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Maintained constant radio contact with truck drivers throughout each job assignment in order to keep them updated on changing conditions.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.

Server

Dennis Restaurant
Grande Prairie, AB
05.2001 - 05.2003
  • Received and checked incoming shipments to ensure accuracy of the order.
  • Inspected packages for damage or defects and recorded information on the shipment paperwork.
  • Calculated shipping costs based on customer requirements, weight, size and destination.
  • Generated labels for shipping containers according to company standards.
  • Maintained records of all outgoing shipments in tracking systems.
  • Transported items safely from storage locations to designated areas using forklift equipment or pallet jacks when necessary.
  • Assisted customers in resolving discrepancies between their orders and delivered products.
  • Monitored transit times to ensure that deliveries were made within specified timeframes.
  • Ensured compliance with safety regulations while handling hazardous materials during the loading process.
  • Provided training sessions for new employees on the proper procedures for packing items correctly and safely.
  • Performed regular maintenance checks on all equipment used during the shipping process.

Pilot Car Driver

K&E Car Services(Parent's Business)
Grande Prairie, AB
05.2000 - 05.2001
  • Safely and efficiently navigated pilot car vehicles along designated routes ensuring proper spacing between the lead vehicle and oversized loads.
  • Assisted in setting up roadblocks and traffic control measures to ensure the safety of motorists, pedestrians, and workers during transportation of over-dimensional cargo.
  • Inspected load securement equipment such as chains, straps, binders and other related items for proper usage.
  • Responded to emergency situations by quickly assessing potential hazards and taking appropriate action to minimize risk exposure.
  • Communicated effectively with customers regarding travel times, delays due to weather or traffic conditions, detours or any other changes in plans that may arise during transport.
  • Conducted pre and post trip inspections on pilot car vehicles according to established protocols.
  • Followed instructions given by dispatchers regarding specific routes or destinations.
  • Checked vehicle after shift for damage.
  • Collected payments for goods delivered or unloaded.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.

Restaurant Server

Trumpeter Motor Inn
Grande Prairie, AB
05.1990 - 05.2000
  • Greeted and seated customers promptly, courteously, and professionally.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Followed up on guest requests in a timely manner.
  • Assisted other servers as needed during peak hours or special events.
  • Assisted with stocking supplies such as napkins and silverware for dining areas.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Processed payments from customers using cash registers or POS systems.
  • Monitored inventory levels of all products used in restaurants operations.
  • Communicated effectively with kitchen staff regarding order status updates.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts.

Pilot Car Driver

K&E Car Services (Parent's Business)
Grande Prairie, AB
05.1989 - 05.1990
  • Safely and efficiently navigated pilot car vehicles along designated routes ensuring proper spacing between the lead vehicle and oversized loads.
  • Assisted in setting up roadblocks and traffic control measures to ensure the safety of motorists, pedestrians, and workers during transportation of over-dimensional cargo.
  • Provided support services including flagging operations, escorting over-dimensional loads and providing route surveys.
  • Operated a variety of pilot cars equipped with radios, flares, warning signs and flags while driving long distances on highways or rural roads.
  • Monitored weather forecasts for possible hazardous conditions which could interfere with the movement of over-sized cargo.
  • Communicated effectively with customers regarding travel times, delays due to weather or traffic conditions, detours or any other changes in plans that may arise during transport.
  • Conducted pre and post trip inspections on pilot car vehicles according to established protocols.
  • Verified accuracy of bill of lading documents prior to departure from loading site.
  • Coordinated rest stops for drivers transporting large loads when necessary.
  • Notified law enforcement agencies ahead of time about planned movements so they can provide assistance if needed.
  • Followed instructions given by dispatchers regarding specific routes or destinations.
  • Checked vehicle after shift for damage.
  • Transported clients to specified destinations safely and on-time.

Server/Barista

Ritz Cafe
Grande Prairie, AB
05.1988 - 05.1989
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Stocked service areas with supplies during slow periods.

Pilot Car Driver

K&E Pilot Car Services(Parent's Business)
Grande Prairie, AB
05.1987 - 05.1988
  • Safely and efficiently navigated pilot car vehicles along designated routes ensuring proper spacing between the lead vehicle and oversized loads.
  • Assisted in setting up roadblocks and traffic control measures to ensure the safety of motorists, pedestrians, and workers during transportation of over-dimensional cargo.
  • Provided support services including flagging operations, escorting over-dimensional loads and providing route surveys.
  • Maintained communication with escort vehicle operators to coordinate safe passage through construction zones or areas of high congestion.
  • Communicated effectively with customers regarding travel times, delays due to weather or traffic conditions, detours or any other changes in plans that may arise during transport.
  • Monitored weather forecasts for possible hazardous conditions which could interfere with the movement of over-sized cargo.
  • Coordinated rest stops for drivers transporting large loads when necessary.
  • Conducted pre and post trip inspections on pilot car vehicles according to established protocols.
  • Alerted drivers about upcoming turns or obstacles located near their current path in order to avoid damage or injury during transport.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.

Crew Team Member

Mcdonalds
Grande Prairie, AB
01.1986 - 05.1987
  • Assisted customers with orders and inquiries.
  • Processed merchandise returns and exchanges according to company policies.
  • Performed store opening and closing procedures as directed by management team.
  • Unloaded trucks of incoming merchandise in an organized fashion.
  • Ensured that products are properly labeled before placing them on shelves.
  • Replenished inventory levels when necessary.
  • Monitored expiration dates of food products.
  • Cleaned work areas regularly throughout shift.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Followed all safety regulations while operating machinery or handling chemicals.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Organized stockroom shelves to maximize space efficiency.
  • Restocked items on shelves as needed.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
  • Inspected food products for quality and consistency and reported concerns to cooks.

Education

High School Diploma -

Grande Prairie Composite High School
Grande Prairie, AB
05-1983

Skills

  • Product Packaging
  • Shipping Coordination
  • Customs Compliance
  • Safety Protocol
  • Forklift Operation
  • Logistics Planning
  • Customer Relationship Management
  • Defect Tracking
  • Shipment Consolidations Planning
  • Inventory Tracking
  • Warehousing Operations
  • Hazardous Materials Handling
  • Effective Communication
  • Shipment Tracking
  • Microsoft Office Suite
  • Inventory Management
  • Shipping and Receiving
  • Inspection and Quality Control
  • Warehouse Safety
  • Barcode Scanning
  • Equipment Maintenance
  • Receiving Procedures
  • Certified Forklift Driver
  • Safety and Compliance
  • Pallet Jack Use
  • Packing Equipment Operation
  • Warehouse Software Systems
  • Inventory Software
  • Stock Rotation
  • Materials Transport
  • Materials Transportation
  • Safety Procedures
  • Interpersonal Skills

Timeline

Shipper/Receiver/Delivery Driver/Hose Assembler/Tester

Red-L Distributors
01.2021 - 02.2024

Delivery Driver

Red-L Distributors
06.2008 - 12.2020

Line Cook/Prep Cook/Dishwasher Supervisor

Moxies
06.2006 - 05.2008

Pilot Car Driver

K&E Car Services(Parent's Business)
05.2003 - 05.2006

Server

Dennis Restaurant
05.2001 - 05.2003

Pilot Car Driver

K&E Car Services(Parent's Business)
05.2000 - 05.2001

Restaurant Server

Trumpeter Motor Inn
05.1990 - 05.2000

Pilot Car Driver

K&E Car Services (Parent's Business)
05.1989 - 05.1990

Server/Barista

Ritz Cafe
05.1988 - 05.1989

Pilot Car Driver

K&E Pilot Car Services(Parent's Business)
05.1987 - 05.1988

Crew Team Member

Mcdonalds
01.1986 - 05.1987

High School Diploma -

Grande Prairie Composite High School

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Nelson HUGHES