Peiyun Xu
Calgary,CA
Summary
Proven in enhancing customer satisfaction, I leveraged strong multitasking and time management skills at Delight+ Chinese Cuisine to elevate dining experiences. Expert in customer service, I ensured timely deliveries at Skip of the Dishes, significantly improving efficiency. My problem-solving abilities and dedication to quality service are key to driving success in fast-paced environments.
Developed strong interpersonal and communication skills in fast-paced dining environment. Demonstrated ability to manage multiple tasks efficiently while maintaining high level of customer satisfaction. Looking to transition into new field where these skills can drive positive outcomes and enhance team performance.
Personable and attentive with genuine passion for delivering exceptional customer service. Possess strong understanding of menu offerings and food safety regulations coupled with effective communication and multitasking abilities. Focused on ensuring positive dining experience and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Waiter
Delight+ Chinese Cuisine
06.2017 - 04.2021
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Delivery Driver
Skip of the Dishes
02.2016 - 04.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Business Owner
Eq Vape Store
12.2019 - 01.2021
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Education
High School Diploma -
Vancouver Community College
08-2024
Skills
- Customer service focus
- Strong multitasking
- Customer service
- Time management
- Problem-solving
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
- ASE Certified Collision Repair & Refinish Technician - National Institute for Automotive Service Excellence.
AutoMotive Service technician Red Seal Certification
Study from September 2024 to August 2025 in VCC
Timeline
Business Owner
Eq Vape Store
12.2019 - 01.2021
Food Waiter
Delight+ Chinese Cuisine
06.2017 - 04.2021
Delivery Driver
Skip of the Dishes
02.2016 - 04.2017
- ASE Certified Collision Repair & Refinish Technician - National Institute for Automotive Service Excellence.
High School Diploma -
Vancouver Community College
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