Pearl Black
Penhold,AB
Summary
Dedicated professional with a strong background in customer service. Known for strong communication skills and a commitment to excellence. Seeking part-time opportunities to further develop skills within a positive workplace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Promotion Worker
Turning Point Society
Red Deer, Alberta
11.2023 - 01.2025
- Resolved complex problems by working with other departments to provide solutions that meet clients' needs.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Sales Associate
The Body Shop
Red Deer, Alberta
10.2023 - 01.2024
- Increased sales through effective product promotion and upselling.
- Elevated customer experiences through warm greetings and assistance in product selection.
Assistant Manager
For Lovers Only
Red Deer, Alberta
01.2021 - 09.2023
- Spearheaded strategic marketing initiatives, driving revenue growth.
- Provided mentorship to employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Sales Associate
For Lovers Only
Red Deer, Alberta
10.2019 - 01.2021
- Increased sales performance through outstanding customer service, deep product expertise, and strategic merchandising strategies.
Cafe Worker
The Bistro on Gaetz
Red Deer, Alberta
05.2019 - 09.2019
- Completed transactions in an efficient manner while providing excellent customer service.
Education
Bachelor of Arts - Sociology
Athabasca University
EnrolledHigh School Diploma -
North Cottage High School
Red Deer, AB06-2019
Skills
- 5 years of customer service experience
- 2 years of supervisory experience
- Proficient computer skills
- Extensive cash handling and POS experience
- Merchandising, inventory, and ordering
- Strong organizational, problem-solving, and interpersonal skills
- Detail-oriented
Certification
- Emergency First Aid & CPR/AED Level C, Expires 2027
- Community Based Naloxone Training Certificate
- Class 5 Driver's License
References
References available upon request.
Timeline
Health Promotion Worker
Turning Point Society
11.2023 - 01.2025
Sales Associate
The Body Shop
10.2023 - 01.2024
Assistant Manager
For Lovers Only
01.2021 - 09.2023
Sales Associate
For Lovers Only
10.2019 - 01.2021
Cafe Worker
The Bistro on Gaetz
05.2019 - 09.2019
Bachelor of Arts - Sociology
Athabasca University
High School Diploma -
North Cottage High School