Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Pearl Black

Penhold,AB

Summary

Dedicated professional with a strong background in customer service. Known for strong communication skills and a commitment to excellence. Seeking part-time opportunities to further develop skills within a positive workplace.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health Promotion Worker

Turning Point Society
Red Deer, Alberta
11.2023 - 01.2025
  • Resolved complex problems by working with other departments to provide solutions that meet clients' needs.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Sales Associate

The Body Shop
Red Deer, Alberta
10.2023 - 01.2024
  • Increased sales through effective product promotion and upselling.
  • Elevated customer experiences through warm greetings and assistance in product selection.

Assistant Manager

For Lovers Only
Red Deer, Alberta
01.2021 - 09.2023
  • Spearheaded strategic marketing initiatives, driving revenue growth.
  • Provided mentorship to employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Sales Associate

For Lovers Only
Red Deer, Alberta
10.2019 - 01.2021
  • Increased sales performance through outstanding customer service, deep product expertise, and strategic merchandising strategies.

Cafe Worker

The Bistro on Gaetz
Red Deer, Alberta
05.2019 - 09.2019
  • Completed transactions in an efficient manner while providing excellent customer service.

Education

Bachelor of Arts - Sociology

Athabasca University
Enrolled

High School Diploma -

North Cottage High School
Red Deer, AB
06-2019

Skills

  • 5 years of customer service experience
  • 2 years of supervisory experience
  • Proficient computer skills
  • Extensive cash handling and POS experience
  • Merchandising, inventory, and ordering
  • Strong organizational, problem-solving, and interpersonal skills
  • Detail-oriented

Certification

  • Emergency First Aid & CPR/AED Level C, Expires 2027
  • Community Based Naloxone Training Certificate
  • Class 5 Driver's License

References

References available upon request.

Timeline

Health Promotion Worker

Turning Point Society
11.2023 - 01.2025

Sales Associate

The Body Shop
10.2023 - 01.2024

Assistant Manager

For Lovers Only
01.2021 - 09.2023

Sales Associate

For Lovers Only
10.2019 - 01.2021

Cafe Worker

The Bistro on Gaetz
05.2019 - 09.2019

Bachelor of Arts - Sociology

Athabasca University

High School Diploma -

North Cottage High School
Pearl Black