Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paras Malhotra

Vancouver

Summary

Diligent Server with solid background in providing exceptional customer service in high-paced environments. Experienced with managing tables and utilizing excellent communication skills to collaborate with team to provide top-notch guest service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Paratha2pasta
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Restaurant Server

The Rec Room
10.2023 - Current
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

MBA -

University Canada West
Vancouver, BC

Diploma - Hospitality And Tourism Management

Vancouver Community College
Vancouver, BC
03-2024

Skills

  • Smart Serve Compliance
  • Strong work ethic
  • Exceptional customer service
  • Multitasking
  • Teamwork
  • Problem solving

Certification

  • Serving It Right
  • Security License

Languages

English
Full Professional

Timeline

Server

Paratha2pasta
01.2024 - Current

Restaurant Server

The Rec Room
10.2023 - Current

MBA -

University Canada West

Diploma - Hospitality And Tourism Management

Vancouver Community College
Paras Malhotra