Praachi Gera
Vancouver,BC
Summary
Talented manager with solid background in food service across 6 years career. Consistently pursuing ways to improve operations, team performance and customer relations. Skilled in crafting unique menu items and attracting in customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Bella Roma Italian Restaurant
05.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Server/Head Bartender
Bagheera
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bar Manager
St. Louis Bar And Grill
03.2022 - 04.2024
- Preparing barback and cocktail server schedules and cross-trained staff to meet business demands
- Developing new menu items highlighting seasonal ingredients or promotional offerings
- Rotating products using FIFO principles and maintained safe storage practices to avoid spoilage
- Placing weekly liquor orders to maintain adequate inventory
- Helped build restaurant sales by upselling wine pairings with special menu items
- Remembering preferences for regular customers, enhancing customer satisfaction and fostering sense of loyalty.
Manager On Duty
Jack Astor's Bar & Grill
04.2021 - 06.2022
- Improvements to the running of the business and developing the restaurant
- Upholding high sanitation and safety standards while delivering and serving food
- Promoting specials, desserts, appetizers, and high-profit beverages to drive up meal totals
- Engaging with customers in friendly conversation to build connections and increase satisfaction
- Addressing and resolving customer concerns quickly, working with management to fix complex issues.
Server/ Bartender
Hotel Halifax and the Barrington Hotel
08.2021 - 04.2022
- Following alcohol awareness procedures to prevent guest intoxication
- Assisting guests staying in hotel with making menu choices and took note of special requests
- Promoting great customer service by remaining attentive to guest needs
- Setting up dinner reservations and booked tickets to local attractions for guests.
Server/ Bartender
Earls Kitchen + Bar
12.2019 - 06.2020
- Monitoring tables, offering add-on and checking on guest satisfaction
- Completing opening and closing checklists according to set standards
- Handling multiple tables simultaneously with high service quality
- Using POS system to accurately input orders and process payments
- Offering guests dietary and allergy information to match special requirements.
Server/ Bartender
La Scogliera
01.2019 - 11.2019
- Preparing alcoholic and non-alcoholic beverages for bar and restaurant patrons
- Monitoring bar inventory and ordering supplies and ingredients when needed
- Staying guest focused and nurturing an excellent guest experience
- Complying with all food and beverage regulations
- Fostering fun atmosphere and family-style work environment consistent with restaurant's regulations.
Banquet Server/ Bartender
Rosedale Golf Club
08.2017 - 09.2018
- Protecting establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Offering solutions to member's needs and shows the added value of upselling and cross-selling
- Set tables to laid out standards, ensuring all items used are clean, full, and undamaged
- Completing pre-shift duties ensuring adequate levels of stock and aiding in inventory
- Providing bar service to guests, including cash and credit services
- Attending and participating in daily briefings, training sessions, and staff meetings
- Examining identification of guests before serving alcohol to protect company from liability.
Education
Bachelor Of Hospitality Management - Hospitality
George Brown College
07.2020
Advanced Diploma - Hospitality And Tourism Management
George Brown College
06.2019
Skills
- STAFF SCHEDULING
- VENDOR MANAGEMENT
- SMART SERVE COMPLIANCE
- SERVE IT RIGHT
- HEALTH AND SAFETY
- OPERATIONS MANAGEMENT
- INVENTORY MANAGEMENT
- BAR PROMOTIONAL PLANNING
Certification
- Smart Serve Safe
- Food Handling
- TICO
Languages
English
Full Professional
Timeline
Bar Manager
Bella Roma Italian Restaurant
05.2024 - Current
Server/Head Bartender
Bagheera
01.2024 - Current
Bar Manager
St. Louis Bar And Grill
03.2022 - 04.2024
Server/ Bartender
Hotel Halifax and the Barrington Hotel
08.2021 - 04.2022
Manager On Duty
Jack Astor's Bar & Grill
04.2021 - 06.2022
Server/ Bartender
Earls Kitchen + Bar
12.2019 - 06.2020
Server/ Bartender
La Scogliera
01.2019 - 11.2019
Banquet Server/ Bartender
Rosedale Golf Club
08.2017 - 09.2018
Advanced Diploma - Hospitality And Tourism Management
George Brown College
- Smart Serve Safe
- Food Handling
- TICO
Bachelor Of Hospitality Management - Hospitality
George Brown College
Similar Profiles
Alex TorresAlex Torres
Busser/Deliver Driver at Bella Roma Gourmet Italian DeliBusser/Deliver Driver at Bella Roma Gourmet Italian Deli
Stephanie ClarkStephanie Clark
Manager Assistant at Roma Italian RestaurantManager Assistant at Roma Italian Restaurant
Christopher SheehanChristopher Sheehan
Multi-Unit General Manager at Old Capitol Grill/Bella Colibri Italian RestaurantMulti-Unit General Manager at Old Capitol Grill/Bella Colibri Italian Restaurant