Praachi Gera
Vancouver,BC
Summary
Talented manager with solid background in food service across 6 years career. Consistently pursuing ways to improve operations, team performance and customer relations. Skilled in crafting unique menu items and attracting in customers.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Bar Manager
St. Louis Bar And Grill
2022.03 - 2024.04
- Preparing barback and cocktail server schedules and cross-trained staff to meet business demands
- Developing new menu items highlighting seasonal ingredients or promotional offerings
- Rotating products using FIFO principles and maintained safe storage practices to avoid spoilage
- Placing weekly liquor orders to maintain adequate inventory
- Helped build restaurant sales by upselling wine pairings with special menu items
- Remembering preferences for regular customers, enhancing customer satisfaction and fostering sense of loyalty.
Manager On Duty
Jack Astor's Bar & Grill
2021.04 - 2022.06
- Improvements to the running of the business and developing the restaurant
- Upholding high sanitation and safety standards while delivering and serving food
- Promoting specials, desserts, appetizers, and high-profit beverages to drive up meal totals
- Engaging with customers in friendly conversation to build connections and increase satisfaction
- Addressing and resolving customer concerns quickly, working with management to fix complex issues.
Server/ Bartender
Hotel Halifax and the Barrington Hotel
2021.08 - 2022.04
- Following alcohol awareness procedures to prevent guest intoxication
- Assisting guests staying in hotel with making menu choices and took note of special requests
- Promoting great customer service by remaining attentive to guest needs
- Setting up dinner reservations and booked tickets to local attractions for guests.
Deli Shift Lead
ITALIAN MARKET
2020.07 - 2021.08
- Maintaining updated records of daily, weekly, and monthly revenues and expenses
- Nurturing friendly relationships with customers to increase loyalty and boost our reputation
- Overseeing scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent
- Monitoring budgets to ensure that the café remains profitable
- Actively find ways to lower operational costs while expanding the café's customer base.
Server/ Bartender
Earls Kitchen + Bar
2019.12 - 2020.06
- Monitoring tables, offering add-on and checking on guest satisfaction
- Completing opening and closing checklists according to set standards
- Handling multiple tables simultaneously with high service quality
- Using POS system to accurately input orders and process payments
- Offering guests dietary and allergy information to match special requirements.
Server/ Bartender
La Scogliera
2019.01 - 2019.11
- Preparing alcoholic and non-alcoholic beverages for bar and restaurant patrons
- Monitoring bar inventory and ordering supplies and ingredients when needed
- Staying guest focused and nurturing an excellent guest experience
- Complying with all food and beverage regulations
- Fostering fun atmosphere and family-style work environment consistent with restaurant's regulations.
Banquet Server/ Bartender
Rosedale Golf Club
2017.08 - 2018.09
- Protecting establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Offering solutions to member's needs and shows the added value of upselling and cross-selling
- Set tables to laid out standards, ensuring all items used are clean, full, and undamaged
- Completing pre-shift duties ensuring adequate levels of stock and aiding in inventory
- Providing bar service to guests, including cash and credit services
- Attending and participating in daily briefings, training sessions, and staff meetings
- Examining identification of guests before serving alcohol to protect company from liability.
Shift Manager/ Key Holder
Tim Hortons
2017.03 - 2018.03
- Recruiting, training, and coaching a diverse team to achieve and maintain Tim Horton's high standards of operation
- Closing out drawers at end of shifts by balancing registers, investigating overages and shortages, and completing terminal reports
- Managing store inventory by reviewing, logging, and processing incoming store products
- Monitoring expenditures and inventory usage to meet targets with minimal waste and under-budget costs.
Education
Bachelor Of Hospitality Management - Hospitality
George Brown College
Toronto, ON07.2020
Advanced Diploma - Hospitality And Tourism Management
George Brown College
Toronto, ON06.2019
Skills
- STAFF SCHEDULING
- VENDOR MANAGEMENT
- SMART SERVE COMPLIANCE
- OPERATIONS MANAGEMENT
- INVENTORY MANAGEMENT
- BAR PROMOTIONAL PLANNING
Certification
- Smart Serve Safe
- Food Handling
- TICO
Languages
English
Full Professional
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureCareer advancementFlexible work hoursPersonal development programsInterests
Acting
Timeline
Bar Manager
St. Louis Bar And Grill
2022.03 - 2024.04
Server/ Bartender
Hotel Halifax and the Barrington Hotel
2021.08 - 2022.04
Manager On Duty
Jack Astor's Bar & Grill
2021.04 - 2022.06
Deli Shift Lead
ITALIAN MARKET
2020.07 - 2021.08
Server/ Bartender
Earls Kitchen + Bar
2019.12 - 2020.06
Server/ Bartender
La Scogliera
2019.01 - 2019.11
Banquet Server/ Bartender
Rosedale Golf Club
2017.08 - 2018.09
Shift Manager/ Key Holder
Tim Hortons
2017.03 - 2018.03
Bachelor Of Hospitality Management - Hospitality
George Brown College
Advanced Diploma - Hospitality And Tourism Management
George Brown College
- Smart Serve Safe
- Food Handling
- TICO
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