Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Interests
Timeline
AdministrativeAssistant
Praachi Gera

Praachi Gera

Vancouver,BC

Summary

Talented manager with solid background in food service across 6 years career. Consistently pursuing ways to improve operations, team performance and customer relations. Skilled in crafting unique menu items and attracting in customers.

Overview

7
7
years of professional experience
1
1
Certification
2
2
Languages

Work History

Bar Manager

St. Louis Bar And Grill
03.2022 - 04.2024
  • Preparing barback and cocktail server schedules and cross-trained staff to meet business demands
  • Developing new menu items highlighting seasonal ingredients or promotional offerings
  • Rotating products using FIFO principles and maintained safe storage practices to avoid spoilage
  • Placing weekly liquor orders to maintain adequate inventory
  • Helped build restaurant sales by upselling wine pairings with special menu items
  • Remembering preferences for regular customers, enhancing customer satisfaction and fostering sense of loyalty.

Manager On Duty

Jack Astor's Bar & Grill
04.2021 - 06.2022
  • Improvements to the running of the business and developing the restaurant
  • Upholding high sanitation and safety standards while delivering and serving food
  • Promoting specials, desserts, appetizers, and high-profit beverages to drive up meal totals
  • Engaging with customers in friendly conversation to build connections and increase satisfaction
  • Addressing and resolving customer concerns quickly, working with management to fix complex issues.

Server/ Bartender

Hotel Halifax and the Barrington Hotel
08.2021 - 04.2022
  • Following alcohol awareness procedures to prevent guest intoxication
  • Assisting guests staying in hotel with making menu choices and took note of special requests
  • Promoting great customer service by remaining attentive to guest needs
  • Setting up dinner reservations and booked tickets to local attractions for guests.

Deli Shift Lead

ITALIAN MARKET
07.2020 - 08.2021
  • Maintaining updated records of daily, weekly, and monthly revenues and expenses
  • Nurturing friendly relationships with customers to increase loyalty and boost our reputation
  • Overseeing scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent
  • Monitoring budgets to ensure that the café remains profitable
  • Actively find ways to lower operational costs while expanding the café's customer base.

Server/ Bartender

Earls Kitchen + Bar
12.2019 - 06.2020
  • Monitoring tables, offering add-on and checking on guest satisfaction
  • Completing opening and closing checklists according to set standards
  • Handling multiple tables simultaneously with high service quality
  • Using POS system to accurately input orders and process payments
  • Offering guests dietary and allergy information to match special requirements.

Server/ Bartender

La Scogliera
01.2019 - 11.2019
  • Preparing alcoholic and non-alcoholic beverages for bar and restaurant patrons
  • Monitoring bar inventory and ordering supplies and ingredients when needed
  • Staying guest focused and nurturing an excellent guest experience
  • Complying with all food and beverage regulations
  • Fostering fun atmosphere and family-style work environment consistent with restaurant's regulations.

Banquet Server/ Bartender

Rosedale Golf Club
08.2017 - 09.2018
  • Protecting establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
  • Offering solutions to member's needs and shows the added value of upselling and cross-selling
  • Set tables to laid out standards, ensuring all items used are clean, full, and undamaged
  • Completing pre-shift duties ensuring adequate levels of stock and aiding in inventory
  • Providing bar service to guests, including cash and credit services
  • Attending and participating in daily briefings, training sessions, and staff meetings
  • Examining identification of guests before serving alcohol to protect company from liability.

Shift Manager/ Key Holder

Tim Hortons
03.2017 - 03.2018
  • Recruiting, training, and coaching a diverse team to achieve and maintain Tim Horton's high standards of operation
  • Closing out drawers at end of shifts by balancing registers, investigating overages and shortages, and completing terminal reports
  • Managing store inventory by reviewing, logging, and processing incoming store products
  • Monitoring expenditures and inventory usage to meet targets with minimal waste and under-budget costs.

Education

Bachelor Of Hospitality Management - Hospitality

George Brown College
Toronto, ON
07.2020

Advanced Diploma - Hospitality And Tourism Management

George Brown College
Toronto, ON
06.2019

Skills

  • STAFF SCHEDULING
  • VENDOR MANAGEMENT
  • SMART SERVE COMPLIANCE
  • OPERATIONS MANAGEMENT
  • INVENTORY MANAGEMENT
  • BAR PROMOTIONAL PLANNING

Certification

  • Smart Serve Safe
  • Food Handling
  • TICO

Languages

English
Full Professional

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Company CultureCareer advancementFlexible work hoursPersonal development programs

Interests

Acting

Timeline

Bar Manager

St. Louis Bar And Grill
03.2022 - 04.2024

Server/ Bartender

Hotel Halifax and the Barrington Hotel
08.2021 - 04.2022

Manager On Duty

Jack Astor's Bar & Grill
04.2021 - 06.2022

Deli Shift Lead

ITALIAN MARKET
07.2020 - 08.2021

Server/ Bartender

Earls Kitchen + Bar
12.2019 - 06.2020

Server/ Bartender

La Scogliera
01.2019 - 11.2019

Banquet Server/ Bartender

Rosedale Golf Club
08.2017 - 09.2018

Shift Manager/ Key Holder

Tim Hortons
03.2017 - 03.2018

Bachelor Of Hospitality Management - Hospitality

George Brown College

Advanced Diploma - Hospitality And Tourism Management

George Brown College

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Praachi Gera