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Associate Principal Engineer

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Dedicated Floor Manager with a strong background in retail operations, team leadership, and customer service. Passionate about driving sales, enhancing customer experiences, and maintaining high merchandising standards. Skilled in inventory management, team motivation, and fostering a positive shopping environment.

Experienced retail leader with 15+ years in fashion and luxury buying, merchandising, and team development. Successfully managed multimillion-euro portfolios and led international teams in airport and high street retail. Known for hands-on approach, strategic vision, and inspiring cross-functional teams through change. Skilled in strategic planning, project management, leadership, and communication to drive team performance and operational excellence for high-impact results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Project manager with expertise in biopharmaceutical R&D and regulatory compliance. Demonstrates strong data analysis capabilities and effective communication skills. Experienced in transitioning across scientific domains and process engineering in multiphase flow studies. Committed to delivering innovative solutions in biotechnology research and development.

Certified Project Management Professional (PMP) and solutions-driven construction specialist with over 4 years of experience in modular building environments. Highly skilled in project coordination, materials management, and full-cycle construction support, with a strong ability to align plant production with site execution through meticulous planning, supply chain optimization, and precise documentation. Proven track record of leading cross-functional teams, managing project schedules, and collaborating effectively with subcontractors, clients, and quality assurance teams to drive timely, cost-efficient project outcomes. Proficient in using industry-standard tools such as Procore, Offsight, and Microsoft Project to streamline workflows, enhance communication, and optimize the overall construction process. Currently seeking a project management role in the construction industry to leverage organizational, leadership, and technical expertise in delivering impactful and scalable construction solutions.

Dedicated professional with experience at Extend-A-Family Waterloo Region, skilled in developing personalized care plans and enhancing community engagement. Demonstrated patience and problem-solving abilities while facilitating social activities. Proven track record in content moderation at Majorel, ensuring compliance and improving platform safety through active listening and adaptability.

Double-degree Math and Business student with FM and P actuarial certifications. Finance professional with accounting experience at PwC Cayman and Magnet Forensics, excelling in auditing and financial analysis. Proficient in Microsoft Excel. Proven leader with experience running hockey camps and being a head referee. Dedicated volunteer helping with environmental and cancer fundraising groups.

Experienced with client relationship management and financial advisory services. Utilizes strategic planning and communication skills to enhance client satisfaction. Knowledge of conflict resolution and effective client engagement.

Results-driven professional with 8 years of experience in client advising and sales management, specializing in personal styling and product knowledge. Eager to leverage client engagement and sales expertise in a Sales Associate position at a high-end store, committed to delivering exceptional luxury experiences to every customer. A passion for creating personalized shopping experiences ensures that each client feels valued and understood.

Olivia Zappia

Overview

Work History

Client Advisor

Front-of-House Associate

Kitchen & Service Associate

Cashier

Crew Member

Education

Bachelor of Arts - Psychology

High School Diploma -

Skills

Timeline

Client Advisor

Front-of-House Associate

Kitchen & Service Associate

Cashier

Crew Member

Bachelor of Arts - Psychology

High School Diploma -

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