James Lessard
Ottawa,Ontario
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
9
9
years of professional experience
Work History
Security Guard
Commissionaires
05.2024 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
Cell Phone Technician
Mobile Klinik
03.2022 - 03.2024
- Repaired cellular devices as per Samsung or Apple standards
- Sold customers cellular devices, through financing contracts or non-contract plans
- Exceeded targets in sales
- Diagnosed, repaired, or sold new devices to fit customers needs.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Erased user data, debugged application issues and refurbished devices for resale.
- Specialized in repairing Samsung phones and frequently worked on other manufacturer models.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
Sales Associate
The Source, Bell
03.2021 - 03.2022
- Sold Consumer Electronics while adding on extra potential sales
- Upkeep with sales tags and product facing
- Handled cash and credit while servicing customers
- Signed customers up with product Cellular plans, Home Services, and product warranties.
Nicastros Deli and Grocery
09.2019 - 03.2020
- Handle food products with care
- Dealt with customers acquiring deli meats and answering questions
- Sanitized equipment before each closure.
Wendys
03.2018 - 09.2019
- Grill Cook / Grill Closer / Back-Cashier
- Distributed food to team members with efficiency in high-volume environments
- Provided support to crew members through all facets of food preparation and delivery
- Grilled meats and seafood to customer specifications
- Cleaned and maintained kitchen equipment regularly
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Prepared food items such as meats, poultry and fish for frying purposes
- Operated and sanitized all equipment in a safe and proper manner.
Co-Op Placement with RB Computing
02.2016 - 06.2016
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff
- Maintained Workstation Cleanliness
- Gathered Components for Builds.
Education
Bartending Program - Food And Beverage Studies
Algonquin College, School of Hospitality And Tourism
Ottawa, ON12.2020
No Degree - Performing Arts
Algonquin College, School of Media & Design
Ottawa, ON05.2020
High School Diploma -
St.paul's Catholic Highschool
Ottawa, ON06.2017
Skills
- Quick-Learning
- Team Player
- Safe Food Handling
- Strong Work Ethic
- Strong Communication Skills
- Computer and Internet Skills
- Smart Serve
- Strong Customer service skills
- Retail Experience
- Samsung Certified(2023)
- Apple Certified (2023)
- Ontario Security Guard License
- Patrolling
- First Aid Certified
- Punctuality
- Physical Fitness
Languages
English
Timeline
Security Guard
Commissionaires
05.2024 - Current
Cell Phone Technician
Mobile Klinik
03.2022 - 03.2024
Sales Associate
The Source, Bell
03.2021 - 03.2022
Nicastros Deli and Grocery
09.2019 - 03.2020
Wendys
03.2018 - 09.2019
Co-Op Placement with RB Computing
02.2016 - 06.2016
Bartending Program - Food And Beverage Studies
Algonquin College, School of Hospitality And Tourism
No Degree - Performing Arts
Algonquin College, School of Media & Design
High School Diploma -
St.paul's Catholic Highschool
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