Solutions driven professional with a unique blend of customer-facing experience and data-driven insight. I have built a reputation for delivering exceptional day-to-day support, resolving inquiries calmly under pressure, and ensuring a secure and welcoming environment. Exceptional ability to communicate complex information clearly and make decisions that improve processes and experiences. Passionate about people, I bring a proactive approach to solving problems, strong attention to detail, and a deep commitment to creating positive client interactions.