Prem Krishna Erusu
Toronto,Canada
Summary
Concierge Security Guard with extensive experience in enhancing resident and guest experiences through exceptional customer service and meticulous attention to detail. Skilled in managing front desk operations, maintaining accurate logs, and ensuring safety compliance, while fostering a welcoming community environment. Committed to leveraging organizational and communication skills to support community engagement and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concierge Security Guard
GardaWorld
Mississauga, Canada
02.2024 - 11.2024
- Greet residents and guests, ensuring needs are met and providing concierge services as required
- Maintain detailed visitor and vehicle logs for accurate record-keeping
- Respond promptly and professionally to inquiries, requests, and complaints
- Assist in organizing resident events, enhancing community engagement
- Adhere to safety protocols to protect residents and property
- Implementing efficient logging systems for visitors and vehicles
- Maintain meticulous records of all activities and transactions, ensuring accuracy and compliance with security procedures
- Greet guests, manage front desk, ensure security compliance, enhance visitor experience
- Schedule staff appointments, maintain logs, support management, improve operational efficiency
- Handle inquiries, resolve complaints, manage mail, ensure smooth communication flow
- Assisted guests with inquiries and requests, going beyond security duties to ensure a positive, memorable stay for all visitors
- Monitored surveillance systems and conducted regular property inspections, identifying and addressing potential security risks proactively
Concierge Security Guard
Vista
Mississauga, Canada
03.2023 - 12.2023
- Greet residents and guests, ensuring needs are met and providing concierge services as required
- Maintain detailed visitor and vehicle logs for accurate record-keeping
- Respond promptly and professionally to inquiries, requests, and complaints
- Assist in organizing resident events, enhancing community engagement
- Adhere to safety protocols to protect residents and property
- Implementing efficient logging systems for visitors and vehicles
- Maintain meticulous records of all activities and transactions, ensuring accuracy and compliance with security procedures
- Greet guests, manage front desk, ensure security compliance, enhance visitor experience
- Schedule staff appointments, maintain logs, support management, improve operational efficiency
- Handle inquiries, resolve complaints, manage mail, ensure smooth communication flow
- Assisted guests with inquiries and requests, going beyond security duties to ensure a positive, memorable stay for all visitors
- Monitored surveillance systems and conducted regular property inspections, identifying and addressing potential security risks proactively
Education
Business Analytics
Seneca College
Toronto, CanadaSkills
- Customer service
- Communication
- Organization
- Problem-solving
- Attention to detail
- Time management
- Computer literacy
- Multitasking
- Microsoft Office
- Safety and security
Certification
- Certified security guard by Ontario government
- Certified first-aid and CPR-C help provider
Hobbies and Interests
- Enjoy Travelling
- Music
Languages
- English
- Telugu
- Tamil
- Hindi
Timeline
Concierge Security Guard
GardaWorld
02.2024 - 11.2024
Concierge Security Guard
Vista
03.2023 - 12.2023
Business Analytics
Seneca College
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