Olanrewaju Olamide Onileowo
Peterborough,Ontario
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Overview
6
6
years of professional experience
Work History
Personal Support Worker
Extendicare
Peterborough, Ontario
12.2023 - Current
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Observed clinical conditions of patients while providing direct patient care services.
- Reported concerns to nurse supervisor to promote optimal care.
Customer Experience Officer
Sterling Bank PLC
Lagos, Nigeria
03.2023 - 08.2023
- Documented processes and logged financial transactions, ensuring accuracy and compliance with regulatory standards.
- Offered administrative and operational assistance to facilitate seamless communication among all stakeholders, including customers, advisors, and various collaborators.
- Perform deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts, and ensure diligent follow-up.
- Collaborated with cross-functional teams to streamline operations and improve the customer experience.
- Conducted financial needs assessments and provided personalized recommendations to enhance the client portfolio.
Finance Trainee
Bank of Industry Limited
Lagos, Nigeria
11.2021 - 10.2022
- Provided comprehensive customer support via multiple channels, including phone, email, and chat, ensuring high levels of satisfaction.
- Managed a diverse portfolio of client accounts, addressing inquiries, and resolving issues in a timely manner.
- Collaborated with Relationship Managers to identify upselling opportunities, and promote additional banking products and services.
- Participated in training sessions to enhance product knowledge and service delivery skills.
Treasury Intern
Bank of Industry Limited
Lagos , Nigeria
06.2019 - 08.2019
- Maintained accurate records of all cash transactions, including deposits, withdrawals, transfers.
- Drafted letters of credit on behalf of the organization when needed.
- Provided support in developing new processes, policies, and procedures related to treasury operations.
- Assisted in the preparation of cash flow projections and analysis to ensure sufficient funds are available for daily operations.
- Analyzed financial statements and prepared reports to provide insight into the company's financial position.
Education
Certificate - Personal Support Worker
Mississauga Career College
Mississauga, ON10-2024
Post-graduate certificate - Human Resource Management
Trent University
Peterborough, ON, Canada06.2024
Bachelor of Science - Accounting
Babcock University
Ogun State, Nigeria06-2021
Skills
- Patient care
- Palliative care
- Behavior management
- Daily living support
- Privacy and confidentiality
- Dementia care
- Interpersonal communication
Timeline
Personal Support Worker
Extendicare
12.2023 - Current
Customer Experience Officer
Sterling Bank PLC
03.2023 - 08.2023
Finance Trainee
Bank of Industry Limited
11.2021 - 10.2022
Treasury Intern
Bank of Industry Limited
06.2019 - 08.2019
Certificate - Personal Support Worker
Mississauga Career College
Post-graduate certificate - Human Resource Management
Trent University
Bachelor of Science - Accounting
Babcock University
Similar Profiles
Harsirat BhinderHarsirat Bhinder
Scheduling Coordinator at ExtendicareScheduling Coordinator at Extendicare
Baljit BhattiBaljit Bhatti
Clinical Placement at ExtendicareClinical Placement at Extendicare
CRIS JEAN VIRTUDAZOCRIS JEAN VIRTUDAZO
Personal Support Worker at ExtendicarePersonal Support Worker at Extendicare
Kusum RaniKusum Rani
PSW at ExtendicarePSW at Extendicare
Justine ClarkinJustine Clarkin
Registered Nurse Case Manager at Ontario Health at HomeRegistered Nurse Case Manager at Ontario Health at Home