Nya G
Edmonton,AB
Summary
Proven track record in enhancing guest and client experiences at Horizon North Camps & Catering, leveraging strong customer service and computer skills. Excelled in managing financial transactions and documentation with precision, demonstrating exceptional detail orientation and problem-solving abilities. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Horizon North Camps & Catering
11.2022 - 06.2023
- Managed check-in and check-out processes, ensuring smooth experience for guests.
- Greeted guests upon arrival by providing warm welcome.
- Maintained accurate and up-to-date records of guest information.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Coordinated with housekeeping and maintenance to address room issues quickly, enhancing guest comfort.
Financial Services Representative
Cash Money Cheque Cashing
09.2019 - 10.2022
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Met with customers to assess needs, financial status, and eligibility.
- Ensured regulatory compliance with thorough documentation and diligent monitoring of transactions.
- Handled incoming payments and outgoing disbursements.
- Developed strong relationships with clients through consistent communication and excellent service.
Education
Diploma -
Eastglen High School
Edmonton, AB2019
Skills
- Customer Service
- Computer Skills
- Guest accommodations
- Detail Oriented
- Financial Transactions
- Data entry proficiency
- Documentation And Reporting
- Active Listening
- Analytical Thinking
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Guest Service Representative
Horizon North Camps & Catering
11.2022 - 06.2023
Financial Services Representative
Cash Money Cheque Cashing
09.2019 - 10.2022
Diploma -
Eastglen High School
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