MARYAN NOOR
Edmonton,AB
Summary
Results-driven Customer service representative who excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Housekeeping Attendant
Horizon North Camps & Catering
11.2022 - Current
- Swept and mopped floors and or vacuumed carpets
- Dusted and polished furniture, and kept them properly arranged
- Emptied garbage containers and ash trays
- Scrubbed, disinfected and polished bathroom fixtures
- Maintained constant cleanliness and supplies in washrooms
Customer Service Representative
Sunrise Electronics
09.2017 - 07.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed timely and effective replacement of damaged or missing products.
Cashier
Worldline Technologies
09.2014 - 08.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - Liberal Arts
University of Nairobi
Nairobi, Kenya12.2022
Diploma in Public Relations And Diplomacy
Mount Kenya University
Thika, Kenya08.2016
Skills
- Dispute Resolution
- Time Management Skills
- Team Building
- Computer Skills
- Customer Service
- Communication Skills
Timeline
Housekeeping Attendant
Horizon North Camps & Catering
11.2022 - Current
Customer Service Representative
Sunrise Electronics
09.2017 - 07.2022
Cashier
Worldline Technologies
09.2014 - 08.2017
Bachelor of Arts - Liberal Arts
University of Nairobi
Diploma in Public Relations And Diplomacy
Mount Kenya University
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