Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Noën Lam

Mississauga,ON

Summary

A reliable and passionate employee with experience in dynamic, high-performance environments. Has excellent customer service skills and proficiency in handling multiple tasks effectively, efficiently, and professionally. Can implement in-depth knowledge of sales strategy, merchandising techniques, and public service. Striving to gain a higher understanding of sales and marketing and experience in working environments.

Overview

4
4
years of professional experience

Work History

Constituency Assistant

Member Of Parliament Peter Fonseca
05.2024 - Current
  • Prioritized and delegated tasks in order to efficiently support constituents.
  • Protected confidentiality and used discretion in order to comply with policy and safeguard data.
  • Tracked, managed and filed correspondence and other electronic and hard copy records using Google Sheets.
  • Assisted up to 2000+ constituents with questions and concerns, tracking down requested information when not immediately available.
  • Provided key administrative assistance to senior management.
  • Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.

Sales Person

HT Logistics Pro
09.2022 - 03.2024
  • Performed financial calculations, such as amounts due, balances, discounts, equity and principal.
  • Operated computers programmed with accounting software to record, store and analyze information.
  • Completed and processed an average of 60+ purchase orders and customer invoices each quarter.
  • Managed invoicing and payment processing operations.
  • Used data entry skills to document and input statements accurately.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create a pleasant and easy shopping experience.
  • Displayed merchandise by arranging it in appealing ways to boost sales.
  • Handled cash, counted the change and stored coupons.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of the sales floor with current merchandise and accurate signage for current promotions.

Volunteer

Parliament Members (Peter and Chris Fonseca)
10.2021 - 11.2022
  • Completing all duties assigned by the supervisor and reporting any issues immediately.
  • Handed out flyers and thoroughly explained the details of the campaigns.
  • Answering questions in a polite manner and consulting the candidates with questions unable to answer.
  • Arriving on time for duty and remaining professional in your interactions.
  • Demonstrated respect, friendliness and willingness to help wherever and whatever needed.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

Nurture Growth Biofertilizer Inc.
05.2022 - 05.2022
  • Completing all duties assigned by the supervisor and reporting any issues immediately.
  • Arriving on time for duty and remaining professional in your interactions with all stakeholders.
  • Delivering presentations or reports if necessary.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Provided immediate responses to questions from volunteers.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.
  • Offered friendly and efficient service to customers, and handled challenging situations with ease.

Education

Ontario Secondary School Diploma - International Baccalaureate

Glenforest Secondary School
06.2025

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Focused and Fast-Working
  • Creative and Innovative
  • Adaptability
  • Professionalism
  • Attention to Detail

Languages

English
Native or Bilingual
Vietnamese
Full Professional
French
Professional Working

Hobbies and Interests

  • DIY Arts and Craft
  • Reading and Writing
  • Astronomy and Astrology
  • Learning Languages
  • Origami
  • Travelling
  • Crocheting
  • Martial Arts
  • Sports
  • Swimming
  • Photography

Timeline

Constituency Assistant

Member Of Parliament Peter Fonseca
05.2024 - Current

Sales Person

HT Logistics Pro
09.2022 - 03.2024

Volunteer

Nurture Growth Biofertilizer Inc.
05.2022 - 05.2022

Volunteer

Parliament Members (Peter and Chris Fonseca)
10.2021 - 11.2022

Ontario Secondary School Diploma - International Baccalaureate

Glenforest Secondary School

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Noën Lam