Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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NIrmal Singh

NIrmal Singh

38 Lambert Lane, Bolton,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Store Supervisor

Petro Canada, Old Banff Coach Road, SW
04.2022 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Boosted store sales through effective merchandising and strategic product placement.
  • Streamlined inventory management processes, resulting in improved efficiency and reduced stock discrepancies.
  • Developed a high-performing team by providing ongoing coaching, training, and performance evaluations.
  • Oversaw employees and store functions on daily basis.
  • Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
  • Trained and oriented associates to maximize team performance.
  • Trained newly hired sales team in upselling techniques.

Delivery Driver

Amazon
12.2021 - 02.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Education

Diploma in Telly - Computer

Computer Diploma
Cheeka, Haryana, India
07.2018

High School Diploma -

Government Senior Secondary Public School
Kharkan, Kaithal, Haryana
03.2017

Skills

  • People Management
  • Personnel Training and Development
  • Sales Leadership
  • Store Planning
  • Shrink Management
  • Retail Merchandising
  • Social Media
  • Staff Training and Development
  • Inventory Monitoring
  • Inventory Ordering
  • Staff Management
  • Problem-solving abilities
  • Adaptability and flexibility
  • Store Maintenance

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Licensed AZ (Class 1) - July 2022
  • Security License

Timeline

Retail Store Supervisor

Petro Canada, Old Banff Coach Road, SW
04.2022 - Current

Delivery Driver

Amazon
12.2021 - 02.2022

Diploma in Telly - Computer

Computer Diploma

High School Diploma -

Government Senior Secondary Public School

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NIrmal Singh