NIrmal Singh
38 Lambert Lane, Bolton,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Store Supervisor
Petro Canada, Old Banff Coach Road, SW
04.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Boosted store sales through effective merchandising and strategic product placement.
- Streamlined inventory management processes, resulting in improved efficiency and reduced stock discrepancies.
- Developed a high-performing team by providing ongoing coaching, training, and performance evaluations.
- Oversaw employees and store functions on daily basis.
- Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
- Trained and oriented associates to maximize team performance.
- Trained newly hired sales team in upselling techniques.
Delivery Driver
Amazon
12.2021 - 02.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
Diploma in Telly - Computer
Computer Diploma
Cheeka, Haryana, India07.2018
High School Diploma -
Government Senior Secondary Public School
Kharkan, Kaithal, Haryana03.2017
Skills
- People Management
- Personnel Training and Development
- Sales Leadership
- Store Planning
- Shrink Management
- Retail Merchandising
- Social Media
- Staff Training and Development
- Inventory Monitoring
- Inventory Ordering
- Staff Management
- Problem-solving abilities
- Adaptability and flexibility
- Store Maintenance
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Licensed AZ (Class 1) - July 2022
- Security License
Timeline
Retail Store Supervisor
Petro Canada, Old Banff Coach Road, SW
04.2022 - Current
Delivery Driver
Amazon
12.2021 - 02.2022
Diploma in Telly - Computer
Computer Diploma
High School Diploma -
Government Senior Secondary Public School
- Licensed AZ (Class 1) - July 2022
- Security License
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