Nicole Baczkowski
St. Catharines,CA
Summary
Skilled Production Technician with comprehensive experience in manufacturing and production environments. Strengths lie in troubleshooting, preventive maintenance, and equipment calibration to ensure high-quality output. Noted for improving operational efficiency through innovative workflow modifications and adherence to safety protocols.
Overview
7
7
years of professional experience
Work History
Production Technician/Graphic Designer
Signs and Designs
St. Catharines, CA
06.2024 - 12.2024
- Take orders from clients and print them to specifications.
- Produce printed works to finished state.
- Measure, cut, and produce materials for display.
- Design artwork for clients.
Site Manager/Graphic Designer
The Function Junction
St. Catharines, CA
09.2023 - 05.2024
- Opens and closes store
- Runs daily operations
- Deals with guest satisfaction and complaints
- Creates all promotional posters and videos
- Runs Social Media Accounts
- Runs front desk as well as Game Masters
- Schedules bookings and accepts payments
Assistant Manager
Adventure City
Niagara Falls, CA
11.2021 - 08.2023
- Creates the schedule for week to week operations
- Approves and adjusts payroll
- Orders parts for arcade games
- Opens and closes store
- Runs daily operations
- Deals with guest satisfaction and complaints
- Communicates and guides employees
- Interviews potential associates
- Counts and organizes inventory, and accepts shipments
Assistant Manager
Spirit Halloween
St. Catharines, CA
07.2021 - 11.2021
- Promoted to Assistant Manager after Three weeks
- Managed a group of associates
- Opened and closed store
- Oversaw day to day store operations
- Provided excellent customer service to all guests in a timely manner
- Trained new employees on store processes and procedures
Team Lead/Games Attendant/Host
GameTime Social
Burlington, CA
03.2020 - 07.2021
- Answered all telephone calls
- Greeted customers
- Trained new employees
- Uphold a high standard of customer service
- Opened arcade
- Ran axe cage
Storyboard/Illustration Artist
DanPlan Entertainment
04.2021 - 05.2021
- Created storyboards
- Developed keyframes for animatic
- Drew thumbnail
Supervisor/Game Master/Artist
Mission Possible Escape Rooms
03.2019 - 02.2020
- Trained new employees
- Opened and closed two different location's stores
- Ran all rooms
- Provided excellent customer service
- Created all artwork for one of the new rooms
- Attended and ran remote games at both private and public events
- Answered all telephone calls
- Scheduled guest appointments both at work and at home
- Was given manager duties when owners were on vacation
Usher/Bartender
Princess of Wales Theatre
Toronto, CA
04.2018 - 03.2019
- Guided patrons to their seats and to the amenities
- Trained on all sales positions
- Excellent customer service
- Ran professional Q & As
- Escorted private guests
- Received Smart Serve and First Aid
- Worked TIFF as a both an usher and a ticket taker
Education
DCS / DEC - Illustration & Storytelling for Sequential Arts
Max The Mutt College
Toronto, ON, CanadaNo diploma - Film and Media Production
Humber College
Toronto, ON, CanadaSkills
- Customer Service
- Host/Hostess
- Illustration
- Adobe Creative Suite
- Premiere Pro
- Sony Vegas Editor
- Pro Tools
- Audacity
- Microsoft Word
- PowerPoint
- Excel
- Scheduling
- Front Desk
- PaintTool SAI
- Adobe Illustrator
- Adobe Photoshop
- Adobe InDesign
- Merchandising
- Assistant Manager Experience
- Training & development
- POS System knowledge
- Basic Math
- Organization
- Multitasking
- Cash Handling
- Cleaning Experience
Additional Information - Maternity Leave
04/01/25, current
Timeline
Production Technician/Graphic Designer
Signs and Designs
06.2024 - 12.2024
Site Manager/Graphic Designer
The Function Junction
09.2023 - 05.2024
Assistant Manager
Adventure City
11.2021 - 08.2023
Assistant Manager
Spirit Halloween
07.2021 - 11.2021
Storyboard/Illustration Artist
DanPlan Entertainment
04.2021 - 05.2021
Team Lead/Games Attendant/Host
GameTime Social
03.2020 - 07.2021
Supervisor/Game Master/Artist
Mission Possible Escape Rooms
03.2019 - 02.2020
Usher/Bartender
Princess of Wales Theatre
04.2018 - 03.2019
DCS / DEC - Illustration & Storytelling for Sequential Arts
Max The Mutt College
No diploma - Film and Media Production
Humber College