Hardworking individual with skills in word processing, time management, and scheduling. Analytical problem-solver is comfortable working in fast-paced environments with minimal oversight.
Overview
3
3
years of professional experience
Work History
Production Coordinator
STEELCON
10.2024 - 01.2025
Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
Coordinated with production team to support productivity targets and deadline management.
Monitored and tracked progress of all production tasks for on-time delivery.
Coordinated communication between departments, fostering a collaborative work environment.
Swing Manager
McDonald's
10.2023 - 11.2024
Recorded daily sales figures and generated reports for upper management review
Resolved communication errors between workers to improve productivity and teamwork
Investigated and resolved complaints regarding food quality, service and accommodations
Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demand
Team Leader
McDonald's
03.2023 - 09.2023
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
Supervised team members to confirm compliance with set procedures and quality requirements
Worked with team to identify areas of improvement and advised solutions based on findings
Built strong relationships with customers through positive attitude and attentive responses
HR Intern
McDonald's
03.2023 - 05.2023
Created and updated tracking spreadsheets using MS Excel
Assisted human resource and recruiting teams by scheduling phone screens and on-site interviews
Updated and maintained employee records to respond quickly to requests for information
Posted job openings, Screened resumes, and scheduled interviews to fill positions with qualified positions
Filed paperwork, sorted, and delivered mail, and maintained office organization
Conducted orientations and helped employees complete the necessary paperwork to get hired established and up to speed quickly
Crew Trainer
McDonald's
10.2022 - 03.2023
Trained other employees in customer services, food safety, and performance requirements
Set a positive example for team members by providing high-quality, efficient services
Delivered In-depth training to workers in food preparations and customer-facing roles to promote strong team performance
Crew Member
McDonald's
10.2021 - 10.2022
Worked front counter, drive-thru, and other areas
Worked well with teammates and accepted coaching from the management team
Took orders, prepares meals, and collected payments
Collaborated with team members to complete orders
Education
Diploma - Human Resource Management
Niagara College
05.2023
Graduate Certificate - International Business Management
Niagara College
05.2022
Master of Commerce -
Kurukshetra University
05.2020
Bachelor of Commerce -
Kurukshetra University
05.2018
Skills
Adaptability skills
Multitasking abilities
Customer service
Knowledge of Microsoft Office
Staff supervision
Hospitality environment
Timeline
Production Coordinator
STEELCON
10.2024 - 01.2025
Swing Manager
McDonald's
10.2023 - 11.2024
Team Leader
McDonald's
03.2023 - 09.2023
HR Intern
McDonald's
03.2023 - 05.2023
Crew Trainer
McDonald's
10.2022 - 03.2023
Crew Member
McDonald's
10.2021 - 10.2022
Graduate Certificate - International Business Management