Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NEHA GUPTA

Brantford,ON

Summary

Proven leader in retail management, notably with PUNJAB GASES, where I spearheaded operations to enhance productivity and customer satisfaction. Expert in relationship building and order management, I significantly improved team efficiency and service quality. My approach blends strategic oversight with a keen focus on performance goals, driving tangible results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Retail Sales Supervisor

JATIN PATEL
05.2022 - 05.2024
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections, and purchases.

MANAGEMENT & RETALE SALE SUPERVISOR

PUNJAB GASES
08.2020 - 03.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Education

Bachelor of Science - Economics & Science

KMV COLLEGE
JALANDHAR CITY,PUNJAB,INDIA
2006

Skills

  • Order Management
  • Relationship building and management
  • Goals and performance
  • Customer Relationship Building

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Retail Sales Supervisor

JATIN PATEL
05.2022 - 05.2024

MANAGEMENT & RETALE SALE SUPERVISOR

PUNJAB GASES
08.2020 - 03.2022

Bachelor of Science - Economics & Science

KMV COLLEGE

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NEHA GUPTA