Navjot Singh
Mississauga,ON
Summary
Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of financial planning and analysis. Well-versed in operations management, business continuity management, full project lifecycle, data analytics & forecasting, root cause analysis, and corrective action implementation.
Overview
4
4
years of professional experience
Work History
Senior Specialist, Reporting & Analytics
Loblaws Head office | SDM Toronto office
12.2022 - 07.2024
- Curated transactions, appointments, and customer-level data from diverse systems, translating it into interactive visual dashboards and reports for Senior Leadership and Operations Management Team to make informed decisions backed by data.
- Leveraged data analysis to identify customer and provider trends and unearth business opportunities to develop new programs and promotions.
- Established streamlined processes and procedures for efficient data collection and reporting and created a centralized data hub for intra-team accessibility and data integrity.
- Automated financial reconciliation of dietitian services and Integrated external market research data into forecasts, enhancing decision-making processes across the organization
- Devised data system procedures for managing data collection, storage, and utilization effectively
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
Inventory Specialist (previously Inventory & Automation Specialist)
SDM Central Pharmacy Services
06.2021 - 12.2022
- Enhanced automated ordering system, optimizing drug inventory management, and increasing production capacity
- Maintained, debugged, and optimized automation programs, ensuring smooth operations
- Provided training to operators and quality assurance team members on automation processes
- Conducted testing of user interfaces to ensure alignment with project objectives
- Researched and selected automation tools, prioritizing cost-effective solutions
- Developed accurate test scripts for automated testing procedures
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies
- Performed data entry and completed proper paperwork
- Managed return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for company
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Team Lead
Shoppers Drug Mart
07.2020 - 05.2021
- Restructured central pharmacy workflow to minimize non-value-added activities and optimize processes to leverage scale-up of prescriptions by 45% and increased onboarding of pharmacies by 30% in program
- Defined project-wide performance metrics such as developmental milestones, timeline goals and required completion dates
- Enhanced operational performance and reduced labour expenses by developing and optimizing standard practices
- Designed strategic plan for component development practices to support future projects
- Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Education
Master of Science - Biotechnology
University of Windsor
M.sc - Biotechnology
L.P. University
B.Sc. - Biotechnology
G.N.D University
Skills
- Data Synthesizing & Analysis
- Business Continuity Management
- SAP & Financial analytics
- EHR Management
- Microsoft Office Suite
Otherexperiences
- Pharmacy assistant, Shoppers drug mart, 04/2018, 06/2020
- Marketing officer, Indofil Industries Ltd., 09/2012, 06/2015
Timeline
Senior Specialist, Reporting & Analytics
Loblaws Head office | SDM Toronto office
12.2022 - 07.2024
Inventory Specialist (previously Inventory & Automation Specialist)
SDM Central Pharmacy Services
06.2021 - 12.2022
Team Lead
Shoppers Drug Mart
07.2020 - 05.2021
Master of Science - Biotechnology
University of Windsor
M.sc - Biotechnology
L.P. University
B.Sc. - Biotechnology
G.N.D University
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