MONIK RAJA KUMAR
Mississauga,ON
Summary
Software and Solution Specialist with over 8 years of hands-on experience in deploying, integrating, and verifying SBA-microservices-based core telecom products. Expertise in leveraging cloud-native infrastructures, including Kubernetes, Jenkins, Rancher RKE, and OpenShift, to deliver scalable and resilient solutions for leading telecom providers. Proven end-to-end experience in solution design, provisioning, and testing of core cellular systems such as 5G-PCF/CHF, CGF-Mediation, IMS/VoLTE, and Data (4G/LTE, 5G). Demonstrated ability to develop, configure, and manage various 5G core software elements within DevOps Jenkins CI/CD pipelines and container orchestration platforms while driving high system reliability in Agile-driven project environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Software Solution Specialist
AMDOCS Canadian Managed Services
08.2021 - Current
- Functioned as a Subject Matter Expert (SME) for Amdocs Openet Policy (PCF/PCC) and Charging (CHF/CGF) functions within 5G Core solution architecture, driving successful design and delivery across North American and Tier-1 global service providers
- Led successful upgrades of legacy BSS/OSS nodes to a scalable, multi-cloud containerized architecture using Kubernetes and OpenShift, significantly improving deployment speed, system resilience, and operational efficiency
- Collaborated closely with cross-functional teams to integrate Infrastructure as Code (IaC) methodologies, aligning with enterprise DevSecOps frameworks to design high-availability telecom solutions
- Played a key role in implementing customer-specific QA modifications and configuring tailored use cases to align with project requirements and ensure optimal system performance
Implementation and Support Engineer
NETNUMBER Canada, Inc
04.2020 - 08.2021
- Deployed and tested a suite of NetNumber Titanium telecom applications - HSS, SDM, STP, ENUM, EIR, LRF, and BGCF across client environments, ensuring robust integration and service readiness
- Generated NOPs, cases for applications, and patch upgrade plans to support the smooth implementation of Change Requests (CRs) during network upgrade cycles
- Reported bugs and patch requests in JIRA to R&D for permanent fix, maintained knowledge articles and workflow in Confluence, and SharePoint
- Executed User Acceptance Testing (UAT) and validated acceptance criteria by integrating IMS core network components on OpenStack Network Cloud, ensuring NFV scalability and operational readiness
Integration Engineer
PLINTRON Technologies - Lycamobile Services Private Limited, India
10.2015 - 08.2018
- Collaborated with clients and MNOs to capture and refine business and technical requirements for seamless integration of HLR, SCP, OCS, PCRF, and SMSC services within core telecom infrastructure
- Performed installation of new software, SW releases, and patch upgrades across the QA and Prod servers
- Responsible for STP-stack, instance addition, M3UA/M2PA signaling link creation with HLR, SCP, SMSC nodes validation, and testing the configured routes
- Extensively worked with HLR/HSS operations, including template creation, IMSI provisioning, service code configuration, VLR management, and MME integration to enable seamless 4G/LTE roaming capabilities
Education
Postgraduate - Project Management
Humber College
Toronto, ON01.2020
Postgraduate - Wireless Telecommunication
Humber College
Toronto, ON04.2019
Bachelor of Engineering - Electronics and Communication
Anna University
Chennai, India05.2015
Skills
- Extensive experience collaborating with clients, vendors, and interconnect partners to deploy, configure, and test BSS/OSS applications within cloud-native (CNFs) environments, ensuring seamless telecom service delivery
- Proficient in end-to-end project integration for telecom clients, including requirements analysis, strategic planning, solution design, and execution supported by High-Level Design (HLDs), Low-Level Design (LLDs), and Solution Requirement Document (SRDs)
- Phenomenal knowledge in core architecture like EPC/5GC, IMS/VoLTE, SDM, DRA, PCRF/PCEF, CHF/CGF, UDSF, SMSC, HLR/HSS, ENUM, IN/SCP, STP
- Delivered successful 5G Core (5GC) PCF integration with the CHF (Evolved Charging Suite) by designing and implementing QoS profiles, PCC policy rules, rating groups, and mapping counter profiles and regions to optimize charging accuracy and policy enforcement
- Strong knowledge in L2/L3 Switches and Routers (IP addressing, Subnetting, VLANs)
- Good exposure in Eng AI, DevOps, CNFs, Cloud, RHEL, Project Management, ITIL, SDLC, Agile Scrum, 3GPP
- Demonstrates consistent productivity in high-pressure environments, excels in client engagement, and possesses strong communication and technical writing abilities
- Built strong, trust-driven relationships throughout project collaborations, paving the way for sustained partnerships and future business growth
Certification
- Red Hat Certified Engineer (RHCE)
- Red Hat System Administrator (RHCSA)
- Cisco Certified Network Associate (CCNA-Routing & Switching)
Timeline
Software Solution Specialist
AMDOCS Canadian Managed Services
08.2021 - Current
Implementation and Support Engineer
NETNUMBER Canada, Inc
04.2020 - 08.2021
Integration Engineer
PLINTRON Technologies - Lycamobile Services Private Limited, India
10.2015 - 08.2018
Postgraduate - Wireless Telecommunication
Humber College
Postgraduate - Project Management
Humber College
Bachelor of Engineering - Electronics and Communication
Anna University
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