Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic
Nasrin Elahinia

Nasrin Elahinia

North York

Summary

Dynamic and results-driven professional with a proven track record at Keele Medical Pharmacy/Clinic, excelling in customer service and product knowledge. Adept at providing personalized beauty consultations and resolving client inquiries, I leverage strong problem-solving skills to enhance customer satisfaction and drive sales. Committed to delivering exceptional experiences in the beauty industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Keele Medical Pharmacy/Clinic
North York
01.2024 - 01.2025
  • As someone who has worked as a Retail Sales Associate in the beauty industry, I learned these skills: Customer Service, Product Knowledge, Cash Handling, Makeup Services, Sales and Closing Skills, Interpersonal Skills, Inventory Management, Adaptability, Problem-Solving, and Attention to Detail
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques
  • Completed transactions in an efficient manner while providing excellent customer service

Client Service Representative

TTEC Canada
North York
01.2021 - 11.2023
  • Delivered exceptional customer service, addressing client inquiries, resolving issues, and ensuring a positive experience for every client
  • Maintained accurate client records and documentation, ensuring confidentiality and privacy of sensitive information
  • Resolved customer inquiries and complaints via phone, email, or other communication channels
  • Maintained client relationships and listened to needs and pain points to provide strategic internal feedback
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

Education

Bachelor of Arts - French Translation

University of Montreal
Montreal, QC
12.2023

Skills

  • Cosmetics selection assistance
  • Skincare consultation
  • Display arrangements
  • Promotional activities
  • Team collaboration
  • Problem solving
  • Product knowledge
  • Beauty product knowledge
  • Beauty product demonstration
  • Beauty routine advice
  • Personalized recommendations

Certification

Beauty certification

References

References available upon request.

Languages

  • English, Full Professional
  • French, Full Professional

Timeline

Retail Sales Associate

Keele Medical Pharmacy/Clinic
01.2024 - 01.2025

Client Service Representative

TTEC Canada
01.2021 - 11.2023

Bachelor of Arts - French Translation

University of Montreal

Similar Profiles

CREATE PROFILE
Nasrin Elahinia