Tom GALATY
North York
Summary
International experience in Business, marketing strategies, communication, Sales, and project management Technology Information Management Skill (infrastructure), Business process management skills Commitment to provide excellent customer service with a focus on meeting clients’ needs. Strategy and innovation thinking, Proven interpersonal, presentation and negotiation skills. Strong analytical, problem-solving and conflict resolution skills Commitment to provide excellent customer service with a focus on meeting clients’ needs. Ability to handle multiple activities simultaneously and to prioritize tasks while keeping an eye on details.
Overview
18
18
years of professional experience
Work History
Long-term substitute teacher
Ontario Certified Teacher
09.2019 - Current
- Long-term substitute teacher in secondary and elementary school in Toronto (grade 5-10) in science, geography, Medias, History, gymnastics…
Consulting contracts in business development, marketing, communication and communities’ engagement
Maliza Capital
09.2023 - 05.2024
- Entité3 (Toronto from September 2023 to May 2024)
- Maliza Capital and Maliza Capital web TV (internals projects in Toronto from 2017- 2025)
- French communities and organizations projects (Toronto, Ottawa, Montréal, Calgary, from 2016-Now)
Bilingual Sales-account management
Stericycle
06.2018 - 09.2019
- Provided required services to the existing customer base within the designated territory for all service requests via email, incoming call queue, and web cases through Salesforce.
- Targeted upgrade and cross-sell opportunities for additional Stericycle products/services.
- Recontracted existing customers nearing the end of their contract term, aiming to renew with additional services and favorable terms.
- Effectively utilized consultative selling strategies to qualify clients and consistently achieved a minimum of 100% of assigned revenue and quota goals.
- Built a pipeline of potential future business by actively prospecting through marketing/lead campaigns, territory lists, the Internet, and other identified sources.
- Successfully met or exceeded assigned performance metrics and key expectations within designated parameters, including outbound calls/CRM activities, prospect development activities, quotes sent, close rates, and task management activities (e.g., sales cycle, pipeline, and case management). Tracked details and results for all leads, opportunities, issues, and losses in CRM tools.
Bilingual inside Marketing Representative
HPE Mississauga Head office
07.2017 - 04.2018
- Communicate with corporate decision-makers (B2B), to generate qualified sales leads for Hewlett Packard Enterprise (HPE) on Servers, Storage, Networking and IT consulting services and products.
- Develop sales opportunities by researching and identifying potential account operations, soliciting new accounts, building rapport with customers and partners (IT managers, CEO, decisions makers)
- Report a BI (Business Intelligence) file on weekly basis
- Responsible for hunting new business within an assigned geographic territory. Maintaining accurate information regarding the customer in our CRM Database (salesforces, Sales Logix)
Marketing and Product/service development (contract)
Galaty Services Corp
12.2016 - 05.2017
- Market research
- Business Strategies and process design
- Marketing and sales tools development
- Clients and partners prospection (cold calling, emailing, face to face presentation...)
Marketing strategies / Technical business development and sales
GALATY Services Corp
06.2014 - 11.2016
- Business and small projects development/implementation improving business activities and revenues.
- B2B and B2C products and solutions Marketing/Sales Representative helping companies to develop their markets and increasing the sales volume in my territory by 10%
Business/Marketing consulting
GALATY Services Corp
08.2014 - 07.2015
- Completed 14 weeks project in Paris working with a team: redefined new strategies and operation process to improve business performance and sales.
- Created new products, services, developed partnerships which helped the company to increase the number of subscribers and financial partners.
Marketing/Sales and Business Manager
CYGOGNE SP
09.2007 - 06.2010
- Performed clients prospecting (B to B, phoning, and field work)
- Tracked and managed clients through regular contact and follow up.
- Trained internal and external service providers on tools and techniques, including IT related equipment.
- Recruitment of team members and managed projects Budget over $500 K
Education
MBA - business consulting
Telfer Business School
09-2026
Certificate - design thinking and innovation
Havard Business School
04.2024
Master’s degree - business and project Management
Paris XIII University
Paris, France01.2006
Business engineering - Marketing and Sales management
INSTEC Abidjan
Ivory Coast01.2000
Skills
- Growth mindset
- Student engagement
- Collaborative learning
- Teaching strategies
- Verbal and written communication
- Relationship building and management
- Positive reinforcement
- Creative problem solving
- Multi-subject instruction
- Teamwork and collaboration
- Excellent communication
- Creative thinking
- Project management
- Sales techniques
- Marketing
- Product management
- Business development
- Key performance indicators
- Brand management
- Innovation management
LANGUAGE SKILLS
English (spoken and written)
Full Professional
Fluent French (spoken and written)
Native or Bilingual
French
Timeline
Consulting contracts in business development, marketing, communication and communities’ engagement
Maliza Capital
09.2023 - 05.2024
Long-term substitute teacher
Ontario Certified Teacher
09.2019 - Current
Bilingual Sales-account management
Stericycle
06.2018 - 09.2019
Bilingual inside Marketing Representative
HPE Mississauga Head office
07.2017 - 04.2018
Marketing and Product/service development (contract)
Galaty Services Corp
12.2016 - 05.2017
Business/Marketing consulting
GALATY Services Corp
08.2014 - 07.2015
Marketing strategies / Technical business development and sales
GALATY Services Corp
06.2014 - 11.2016
Marketing/Sales and Business Manager
CYGOGNE SP
09.2007 - 06.2010
Certificate - design thinking and innovation
Havard Business School
Master’s degree - business and project Management
Paris XIII University
Business engineering - Marketing and Sales management
INSTEC Abidjan
MBA - business consulting
Telfer Business School