Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ali Ra.

Ali Ra.

Markham,ON

Summary

Healthcare entrepreneur and licensed pharmacist with ownership of a multidisciplinary clinic and community pharmacy. Expertise in leading teams to deliver integrated patient care and driving business growth through CRM systems and workflow optimization. Skilled in clinical compliance management and fostering strong referral networks. Builder of trusted partnerships to enhance continuity of care and chronic disease management.

Overview

3
3
years of professional experience

Work History

Clinic Owner

Keele Medical Walk-in Clinic
North York, ON
05.2024 - Current
  • Directing all clinic functions, including staffing, CPSO compliance, scheduling, and budgeting for a facility serving over 200 patients weekly.
  • Recruited a multidisciplinary team (5 MDs, 3 NPs, RNs, and admin staff) to deliver hybrid, in-person, and virtual care.
  • Implemented EMR and automated intake, reducing average patient wait times by 40%.
  • Built referral networks with specialists and diagnostic centers, enhancing continuity of care.

Pharmacy Owner

Keele Medical Pharmacy
North York, ON
04.2024 - Current
  • Enhanced prescription volume by 18% and revenue by 20% through data-driven inventory redesign.
  • Introduced opioid use disorder dispensing, increasing monthly professional service income by $6.5K.
  • Implemented automated dispensing, reducing carrying costs by $4K per quarter and preventing stock-outs.
  • Established collaborative care agreements with clinics, boosting repeat prescriptions by 25%.

Clinical Services Manager

Shoppers Drug Mart
Brockville, ON - ONTARIO
01.2023 - 07.2024
  • Authored SOPs that reduced MedsCheck and minor-ailment turnaround times by 35%.
  • Developed forecasting models resulting in $180K incremental revenue during FY 2023.
  • Launched point-of-care testing clinics, increasing net service income per patient by 14%.

Staff Pharmacist

Shoppers Drug Mart
Ottawa, Ontario
05.2022 - 12.2022
  • Supervised pharmacy technicians and interns.
  • Performed daily audits to ensure accuracy of all pharmacy operations.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
  • Maintained accurate records of patient profiles, medications and inventories.

Education

Pharmacy

ONTARIO COLLEGE OF PHARMACISTS
ONTARIO
05-2022

Doctor of Pharmacy

Eastern Mediterranean University
Cyprus
01-2018

Skills

  • Personalized communications, and streamline marketing efforts with healthcare professionals (HCPs)
  • Designing marketing strategies and business development
  • Understand and improve relationships with customers, both current and potential, to drive sales growth
  • Patient-centered communication
  • Educational program delivery (eg, lunch & learns)
  • Pharmacovigilance awareness
  • Strategic product promotion
  • MS Office and sales software proficiency
  • Clinical knowledge: cardiology, minor ailments, preventative care
  • Multilingual service: English, Turkish, Persian

Languages

English
Full Professional
Persian
Native/ Bilingual
Turkish
Native/ Bilingual
French
Elementary

References

References available upon request.

Timeline

Clinic Owner

Keele Medical Walk-in Clinic
05.2024 - Current

Pharmacy Owner

Keele Medical Pharmacy
04.2024 - Current

Clinical Services Manager

Shoppers Drug Mart
01.2023 - 07.2024

Staff Pharmacist

Shoppers Drug Mart
05.2022 - 12.2022

Pharmacy

ONTARIO COLLEGE OF PHARMACISTS

Doctor of Pharmacy

Eastern Mediterranean University

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Ali Ra.