Ali Ra.
Markham,ON
Summary
Healthcare entrepreneur and licensed pharmacist with ownership of a multidisciplinary clinic and community pharmacy. Expertise in leading teams to deliver integrated patient care and driving business growth through CRM systems and workflow optimization. Skilled in clinical compliance management and fostering strong referral networks. Builder of trusted partnerships to enhance continuity of care and chronic disease management.
Overview
3
3
years of professional experience
Work History
Clinic Owner
Keele Medical Walk-in Clinic
North York, ON
05.2024 - Current
- Directing all clinic functions, including staffing, CPSO compliance, scheduling, and budgeting for a facility serving over 200 patients weekly.
- Recruited a multidisciplinary team (5 MDs, 3 NPs, RNs, and admin staff) to deliver hybrid, in-person, and virtual care.
- Implemented EMR and automated intake, reducing average patient wait times by 40%.
- Built referral networks with specialists and diagnostic centers, enhancing continuity of care.
Pharmacy Owner
Keele Medical Pharmacy
North York, ON
04.2024 - Current
- Enhanced prescription volume by 18% and revenue by 20% through data-driven inventory redesign.
- Introduced opioid use disorder dispensing, increasing monthly professional service income by $6.5K.
- Implemented automated dispensing, reducing carrying costs by $4K per quarter and preventing stock-outs.
- Established collaborative care agreements with clinics, boosting repeat prescriptions by 25%.
Clinical Services Manager
Shoppers Drug Mart
Brockville, ON - ONTARIO
01.2023 - 07.2024
- Authored SOPs that reduced MedsCheck and minor-ailment turnaround times by 35%.
- Developed forecasting models resulting in $180K incremental revenue during FY 2023.
- Launched point-of-care testing clinics, increasing net service income per patient by 14%.
Staff Pharmacist
Shoppers Drug Mart
Ottawa, Ontario
05.2022 - 12.2022
- Supervised pharmacy technicians and interns.
- Performed daily audits to ensure accuracy of all pharmacy operations.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Maintained accurate records of patient profiles, medications and inventories.
Education
Pharmacy
ONTARIO COLLEGE OF PHARMACISTS
ONTARIO05-2022
Doctor of Pharmacy
Eastern Mediterranean University
Cyprus01-2018
Skills
- Personalized communications, and streamline marketing efforts with healthcare professionals (HCPs)
- Designing marketing strategies and business development
- Understand and improve relationships with customers, both current and potential, to drive sales growth
- Patient-centered communication
- Educational program delivery (eg, lunch & learns)
- Pharmacovigilance awareness
- Strategic product promotion
- MS Office and sales software proficiency
- Clinical knowledge: cardiology, minor ailments, preventative care
- Multilingual service: English, Turkish, Persian
Languages
English
Full Professional
Persian
Native/ Bilingual
Turkish
Native/ Bilingual
French
Elementary
References
References available upon request.
Timeline
Clinic Owner
Keele Medical Walk-in Clinic
05.2024 - Current
Pharmacy Owner
Keele Medical Pharmacy
04.2024 - Current
Clinical Services Manager
Shoppers Drug Mart
01.2023 - 07.2024
Staff Pharmacist
Shoppers Drug Mart
05.2022 - 12.2022
Pharmacy
ONTARIO COLLEGE OF PHARMACISTS
Doctor of Pharmacy
Eastern Mediterranean University
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