Nakita Bell
Ottawa,Canada
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional administrative services in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant (AS-02)
Office of the Commissioner of Canada Elections
05.2023 - 04.2024
- Dispatched letters from investigations team to electors regarding potential violations of the Canada Elections Act, including illegal voting and residency discrepancies.
- Tracked status of letters sent via Canada Post and informed investigations team of delivery updates.
- Recorded meeting minutes for the Commissioner and maintained an up-to-date Microsoft Excel spreadsheet to track project statuses and deadlines, ensuring accessibility and alignment across the management team.
- Booked meetings for the Commissioner with internal and external contacts using Outlook’s Schedule Assistant as well as meetings between Commissioner of Canada Elections employees.
- Monitored the general administration inbox and responded or redirected messages as appropriate.
- Filed physical and digital documents to ensure accurate and organized recordkeeping.
- Updated case and correspondence tracking information in the Case Tracking System (CTS).
- Sent official documents for translation through the Translation Bureau to meet bilingual requirements.
- Actively monitored and maintained the Commissioner’s calendar to ensure accurate scheduling.
- Used Microsoft Teams for internal communication, scheduling, and collaboration across investigative and administrative teams.
- Prepared boardrooms for meetings and ensured materials were ready and printed for meeting participants.
- Provided general office support such as greeting visitors, managing supplies, and supporting day-to-day operational needs.
Independent Mortgage Agent
Referral Mortgages
12.2020 - 05.2024
- Underwrote potential borrower's financial position and circumstances
- Submitted. all necessary documentation to the lending financial institution
- Researched the market to identify a mortgage product suitable for the borrower
- Explained the legal disclosures to the borrower and ensuring that they understand it
- Helped clients with obtaining the mortgage loan's pre-approval
- Negotiated with lending institutions to determine the best loan option for the client
- Developed various relationships with lending institutions and real estate companies
- Contacted leads using various lead-generating systems
- Attended training sessions and Lender trainings
Inside Sales Associate/Administrative Assistant
Re/Max Hallmark Realty
11.2017 - 04.2021
- Prospected for new clients daily from various lead sources
- Responded to inbound leads from all internet lead sources
- Scheduled appointments for Listing and Buyer Agents
- Input/managed client & lead databases
- Conducted lead follow-up & nurture leads until appointments are set
- Sent Buyer agreements for clients to review and sign
- Created new listing paperwork and add to listing packages
- Loaded new listings to team website
- Made sure all websites are up to date
- Ensured all documents are sent to Real Estate Lawyers & Financial Institutions
- Created detailed notes on property features, amenities, and description for all new listings in preparation for home to be listed on the market
- Scheduled open houses and created feature sheets to distribute
- Maintained and updated Policy & Procedures manuals
Administrative Assistant
Villanova Dental Studio
04.2015 - 11.2017
- Opened and closed office according to office protocol.
- Submitted insurance claims to major insurance providers as well as correspondence.
- Tracked cases and referrals to and from other doctors.
- Assisted clients with treatment plans and financial arrangements.
- Completed day end reports, such as cash summaries, provider work and daily totals
- Completed month end reports.
- Completed business financial stats on a daily and monthly basis.
- Travelled to training courses at Jay Greir's Scheduling institute in Atlanta, Georgia.
Dental Hygiene Coordinator
Herongate Dental Clinic
02.2014 - 05.2015
- Entered new patient information as well as update medical histories.
- Printed end of day reports and schedules for the following day.
- Updated patient information in charts Send and prepare referrals to specialists Send/transfer digital x-rays to other offices and specialists.
- Faxed claims to social services such as Ontario works and ODSP.
- Performed day end duties such as printing daily totals, and modified transactions.
Skills
- Proficient in Microsoft Office Suite
- Reliability Clearance
- Time management
- Team collaboration
- Interpersonal skills
- Data entry
- Administrative support
- Documentation and recordkeeping
- Scheduling and calendar management
Certification
- Mortgage Agent License course through REMIC – The Real Estate and Mortgage Institute of Canada
- Currently enrolled in a course for Microsoft Office (Advanced Excel, Outlook, Teams, Word) via Coursera.
- Currently enrolled in a course for AI Tools for Administrative Professionals (curated for enhancing productivity, scheduling, document automation, and communication support) via Coursera
- Currently studying french as a second language materials to prepare for (BBB) testing
Timeline
Administrative Assistant (AS-02)
Office of the Commissioner of Canada Elections
05.2023 - 04.2024
Independent Mortgage Agent
Referral Mortgages
12.2020 - 05.2024
Inside Sales Associate/Administrative Assistant
Re/Max Hallmark Realty
11.2017 - 04.2021
Administrative Assistant
Villanova Dental Studio
04.2015 - 11.2017
Dental Hygiene Coordinator
Herongate Dental Clinic
02.2014 - 05.2015
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