MPIIMA PATRICK
Dorval,Choose...
Summary
Results-oriented Retail Sales Supervisor with Number years of successful experience managing sales staff by coaching employees, delegating assignments and motivating team to exceed sales goals. Expertise in inventory management and loss prevention coupled with familiarity of sales policies and procedures. Committed to creating and maintaining cooperative team-based work environment. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
9
9
years of professional experience
Work History
Retail Sales Supervisor
Jubaili Agrotec
11.2022 - 03.2024
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Assisted in developing seasonal marketing campaigns, driving increased foot traffic into the store during peak periods.
Regional Sales Manager
KIRI BOTTLING COMPANY
01.2020 - 05.2022
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
Operations / Warehouse Manager
TUWEREZA BAKERY
02.2017 - 02.2020
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Production Supervisor
UGANDA BREWERIES LTD
12.2014 - 01.2017
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Optimized workflow through effective resource allocation and scheduling adjustments.
Education
Bachelor In Business Administration - Business Administration
TEAM UNIVERSITY
UGANDA 01.2014
Diploma In Sales & Marketing - Marketing Management - Sales Skills
Do It Institute
UGANDA 03.2012
Advanced Certificate Of Education - High School
Mukono High School
UGANDA 02.2009
Skills
- Order Management
- Relationship building and management
- Customer Relationship Building
- Goals and performance
- Staff Training and Development
Languages
English
Elementary
Timeline
Retail Sales Supervisor
Jubaili Agrotec
11.2022 - 03.2024
Regional Sales Manager
KIRI BOTTLING COMPANY
01.2020 - 05.2022
Operations / Warehouse Manager
TUWEREZA BAKERY
02.2017 - 02.2020
Production Supervisor
UGANDA BREWERIES LTD
12.2014 - 01.2017
Bachelor In Business Administration - Business Administration
TEAM UNIVERSITY
Diploma In Sales & Marketing - Marketing Management - Sales Skills
Do It Institute
Advanced Certificate Of Education - High School
Mukono High School
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