Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moses Kamunya Gichohi

Toronto,ON

Summary

To obtain a position as a Shelter Worker Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

9
9
years of professional experience

Work History

Community Shelter Worker

Dixonhall Neighbourhood Services
01.2018 - Current
  • Provide emergency shelter and support services to homeless members of the community and/or refer them to appropriate hostels within the community
  • Performs initial screening and assessed eligibility/necessity for emergency accommodation
  • Assess and assist with providing appropriate care for the client’s immediate needs such as food, clothing, bedding, hygiene and medical needs
  • Engage in active listening and problem-solving around client issues
  • Document initial observations and impressions based upon behavior and disclosure, ensuring effective service delivery toward a client’s case plan
  • Supervised distribution of client medications effectively and safely
  • De-escalate conflicts between clients or between clients and staff utilizing problem solving and crisis intervention techniques
  • Served homeless clients struggling with mental health problems and substance abuse
  • Provided a secure and safe place by watching for volatile situations and addressed them before it escalated.
  • Provide general shelter clean up; reported any maintenance needs to supervisor
  • Reported incidents and completed incident reports
  • Reviewed and complete all required written communication, including log books, communication book, general log, email reports as necessary.
  • Improved shelter residents'' mental well-being by conducting regular emotional support sessions and group activities.
  • Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.

Community Support Worker

TASO
01.2015 - 01.2017
  • Assessing the practical and emotional needs of a client and drawing up a care plan
  • Providing emotional support by talking to clients and listening to their problems and concerns
  • Assisting with domestic tasks such as cooking and serving food
  • Helping clients to apply for disability grants
  • Helping clients get suitable housing
  • Accompanying clients in meetings with other agencies and healthcare professionals
  • Co-ordinating drop-in sessions for clients.
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.

Education

Toronto Shelter Standards -

Toronto Hostels Training Centre
Toronto, ON
01.2023

Some College (No Degree) - Naloxone Training Centre

Public Health And Safety Association
Toronto, ON

CPR and First Aid Level C -

Safety First Security Services
01.2023

Applied Suicide intervention Skills -

Toronto Hostels Training Centre
Toronto, ON
01.2023

Associate of Arts - International Business

UNITED STATES INTERNATIONAL UNIVERSITY
09.2013

Skills

  • Computer Literacy
  • Client Advocacy
  • Case Management
  • Empathy and Compassion
  • Dependable and Responsible
  • Decision-Making
  • Analytical and Critical Thinking

Timeline

Community Shelter Worker

Dixonhall Neighbourhood Services
01.2018 - Current

Community Support Worker

TASO
01.2015 - 01.2017

Toronto Shelter Standards -

Toronto Hostels Training Centre

Some College (No Degree) - Naloxone Training Centre

Public Health And Safety Association

CPR and First Aid Level C -

Safety First Security Services

Applied Suicide intervention Skills -

Toronto Hostels Training Centre

Associate of Arts - International Business

UNITED STATES INTERNATIONAL UNIVERSITY

Similar Profiles

CREATE PROFILE
Moses Kamunya Gichohi