Ifechukwu Anyadike
Mississauga,ON
Summary
An experienced hostess and community worker with a passion for customer service. Successfully managed over 30 tables per day, ensuring each customer has a pleasant dining experience. Acknowledged skills of multitasking, problem solving, and excellent communication, all of which have contributed to her success in providing efficient and effective service. Seeking a full-time job in the food and hospitality industry with a like-minded team. Great passion to utilise her current set of skills to meet the needed outcomes of the company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Shelter Worker
Our Place Peel
11.2023 - 07.2024
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.
- Conducted valuable life skills workshops, empowering clients with tools needed for independent living after transitioning out of the shelter setting.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Project Coordinator
Rosula Charity Foundation
12.2021 - 12.2022
- Handled administrative tasks for the Charity manager and team members to keep the project running smoothly
- Supervised the project procurement process
- Coordinated the allocation of project resources to ensure the project team has what's needed at the right time
- Assigned tasks to team members and helped them understand what's expected from them in terms of project milestones and deliverables
- Fostered cross-team collaboration to help project team members complete project tasks and produce the needed outcomes
Hostess | Receptionist
Immaculate Hotel
01.2020 - 10.2021
- Served customers upon request while always ensuring a positive experience
- Completed customer orders, assisted other servers, cleared and organized customer areas for returning customers
- Expedited communication between upper-level management and general personnel
- Demonstrated excellent communication and interpersonal skills when interacting with customers
- Greeted Hotle's visitors
- Handled queries and complaints via phone, email and general correspondence
- Transferred calls as necessary
- Received, sortied, distributed, and dispatched daily mail
Tutor
Blue Dove Education Centre Secondary School
05.2018 - 12.2019
- Worked with students to improve their skills in certain subjects
- Prepared lessons assigned and corrected homework
- Prepared and implemented tests score report
- Evaluated students' progress and discussed the results with students and/or their parents
- Identified students' individual learning needs
Server
Chioma Restaurant
01.2014 - 04.2018
- Prepared restaurant tables with special attention to sanitation and order
- Attended to customers upon entrance
- Presented restaurant menus and helped customers select food/beverages
- Took and served orders
- Answered questions and made recommendations for complementary products
- Collaborated with other restaurant servers and kitchen/bar staff
- Handled complaints or problems with a positive attitude
- Issued bills and accepted payment
Education
3 Years Certificate of attendance - Medicine and Surgery Program
Imo States University
Owerri, Nigeria01.2017
G12 Highschool Certificate -
Blue Dove Education Centre Secondary School
Benin City, Nigeria01.2013
Skills
- Time management
- Customer Service
- Proactive
- Data Entry
- Active listening
- Health Care
- Detail oriented
- Order Management
- Great interpersonal and communication skills
- Computer Knowledge
- Teamwork and great work ethics
- CPR and First Aid
- Patience
- Smart Serve
Languages
English
Professional Working
Certification
WHMIS
FIRST AID
SMART SERVE
CPR
GPA
NVCI
Certification
CPR
WHMIS
FIRST AID
GPI
NVCI
MASK FIT
SMART SERVE
Timeline
Community Shelter Worker
Our Place Peel
11.2023 - 07.2024
Project Coordinator
Rosula Charity Foundation
12.2021 - 12.2022
Hostess | Receptionist
Immaculate Hotel
01.2020 - 10.2021
Tutor
Blue Dove Education Centre Secondary School
05.2018 - 12.2019
Server
Chioma Restaurant
01.2014 - 04.2018
3 Years Certificate of attendance - Medicine and Surgery Program
Imo States University
G12 Highschool Certificate -
Blue Dove Education Centre Secondary School
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